Companies Using Twilio
Twilio is a Communications vendor used by 420 of 1636 tracked AI companies. Companies using Twilio span categories including Collaboration & Productivity, Customer Experience, Vertical / Industry-Specific.
SMS communications
Twilio is a cloud communication platform. We use Twilio’s application programming interface to send text messages to our users and support our phone clocking feature.
Notifications
SMS messaging (Twilio); email campaigns (Sendgrid); usage analytics (Segment)
Cloud communications platform
SMS services
Customer Communication
Deliver video/audio capabilities
Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilitates secure and reliable communication between our team and customers.
SMS and communication services
SMS text-message delivery (recipient mobile numbers entered by senders)
Customer communications, including in-product messaging and SMS
Messaging & Notifications
SMS Delivery
For messaging services cloud communications platform: United States
SMS and WhatsApp services; Email delivery services (via SendGrid).
Global SMS messaging
Function to send text messages to candidates
SMS Service (optional)
Engineering
SMS sending technology
SMS service – sends to recipient (Recruitment Marketing Module only)
Text messages for launching surveys; communications.
Recruiter Experience: Sending SMS text messages and WhatsApp messages through the Phenom platform. Voice infrastructure for Phenom Voice Screening Agent
SMS functionality; Email functionality
Communication and messaging services
Platform to programmatically initiate and receive calls, call recordings, and SMS. Text messages sent and received are stored at Twilio's end.
SMS and communication services
SMS and WhatsApp communications
SMS Services
Twilio sends text and WhatsApp messages between a candidate and a Customer.
SMS Services
Communicating via SMS. [ SMS ]
Messaging
SMS Mobile Network Aggregator
SMS/Text invitations to candidates
Transactional SMS communications.
A texting provider used for the texting feature.
Communication services (email and text message delivery and analytics); Analytics and Monitoring
E-mail delivery platform
Learn:Up, Academy
Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through programmable APIs.
Two-Factor Authentication, Telephone calls, call recording, messaging processing and distribution for the SMS, WhatsApp and Facebook Messenger channels
Calls and SMS
Customer communication services
SMS delivery to end-users, including recipient phone numbers, message content, and A2P 10DLC brand/campaign registration data
Email Service Provider
Telephony and SMS services: US
United States
Telephony: voicebot and inbound telephony
CPaaS Provider
Telecommunications: Telecommunication infrastructure and call routing services
VoIP Platform
Call/Text handling technology/infrastructure. E.g. SIP trunk provisioning, client calls, conference mixing, voice routing, outbound PSTN provider. Telecommunications and integration provider for instant messaging (WhatsApp)
used for outgoing email notifications and content solicitations
Scheduling text reminders & calls
Voice channel
Twilio provides a platform to programmatically initiate and receive calls and SMS through Freshcaller.
SMS/MMS messaging
Communications platform
Phone numbers and calls for the optional Kai Voice phone feature
Voice functionality and SMS
Two-factor authentication
SMS Integration
Americas
SMS and Phone functionality (only if customers elect SMS or Phone)
Native Voice + SMS Channel: Covers our Native Voice functionality and also limited to customers that use the SMS channel
Telephony and messaging connectivity: Twilio provides the phone numbers and carrier connectivity that carry voice calls, SMS and WhatsApp messages between end customers and our AI agents.
Provides SMS routing and delivery services for SMS Message-Based surveys, if enabled.
Messaging Services
Communications Provider
Email Service Provider
Voice communications
Text message service provider (optional)
optional for AMP / RTT / RBA
Email service provider
Identity provider
Worldwide
Telephony services
United States: Telecommunications
SMS survey delivery and communications services
Fournisseur de technologies de communication
Provision of voice and short text service communication between customer and customer’s end-users, for customers who have enabled the call-me or sms-to-chat features
Messaging
Voice Provider
Telecommunications: Telecommunication infrastructure and call routing services
Supports telecommunication and messaging functionality, including telecommunication infrastructure.
SMS / Messaging Service
Email delivery, telephony, SMS, call routing, call recording, and call metadata processing
Programmable SMS
Marketing Email/SMS Communications: Contact: DPO@twilio.com Address: 101 Spear St 5th floor, San Francisco, CA 94105 Description: Marketing Email/SMS Communications
Transactional Email (SendGrid) & SMS
Engineering
Phone number verification and fraud prevention
System Email/SMS Messages [only photographers]
Communication API for SMS enabling customers to send story previews to any mobile device
Communications technology provider
Communications (SMS/Voice)
Email Hosting (if enabled by Customer)
direct dialer provider
Cloud based Platform to make calls/send SMS
Enables SMS to customers in order to send link to download mobile app
SMS (Text Message) services. USA
SMS 2FA for DealRoom
Text-message (SMS) delivery, as opted in
Voice and text messaging and other communication services.
Email Service Provider
VOIP and text message notifications
Calling and SMS Functionality
Phone verifications
Sales: SMS and voice communication services
Our telephony backbone. They handle everything from phone conversations to text messages.
Text message notification sending
Telephony services, including voice calling and phone number provisioning
Telephony for the Dialer: phone numbers, call routing, call recordings, answering-machine detection, and call transcription through Twilio Conversational Intelligence.
Voice provider and other communication services, including call recording storage for Outreach Voice product
IT Services
Voice/Video Cloud Infrastructure
Send notifications and facilitate communication via SMS or email
Business Communications Services
Telephony
Functionality: Voice calls via the Internet (VoIP)
SMS delivery
Voice / Telephony: Used to place and receive phone calls on behalf of our customers.
Telephony provider
SMS Delivery Service
SMS/MMS delivery provider
Phone Calls and Text Messages Communication
Two-factor authentication
Communications technology provider for product notifications
SMS integration
Customer communications
Email delivery
SMS provider and domain-based message authentication, reporting and conformance
Two-factor authentication codes
Analytics
Network traversal
Phone Calls and Text Messages Communication
Sending SMS messages to customers
Two-factor authentication (SMS, voice call, WhatsApp, and authenticator-app factors) and SMS messaging
Multi-factor authentication
Messaging
Operations & Support: Purpose of processing – Telephony connectivity for the in-product calling feature. Hosting location – United States Entity address – 101 Spear St, 5th Floor, San Francisco, CA 94105, USA Compliance measures – Twilio Compliance
Sending of emails from the Hivebrite Solution
SMS, Phone and email notifications
Communications Services
Text Message MFA
Communications technology provider for product notifications
SMS delivery
To provide our SMS program.
Email Notifications
Automated voice calling and SMS
OTP & 2FA
SMS, Segment and E-mail delivery
Telephony: Phone and message infrastructure
SMS & Voice/Telecom/Email Notification Services/User Experience Tools
Phone Calls and Text Messages Communication
SendGrid Email Services — includes Consent management, Service announcements and registered End Point status.
Emailing service (d/b/a Sendgrid) (optional and applicable to Sociabble products); Cloud communications (optional and applicable to Sociabble products)
Phone number, Voice, and Messaging (SMS, OTP) API provider
Communications/analytics including Segment and SendGrid
Processes and delivers emails
Video CDN Provider
Cloud Communications Platform.
Third-party integration the user chooses to connect
Audio / video streaming
Collection, consolidation, and management of customer data from multiple sources (Segment)
Usage Analytics
Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES
Text Message MFA
WebRTC-based communication infrastructure used to enable real-time voice calling features within our platform, and emergency calling, facilitating secure and reliable customer-agent interactions.
Provision of messaging (SMS) services to customers; only for customers using "SMS by Workato"
SMS by Zapier
Sending text messages to individuals, or multiple persons simultaneously
Notifications (name, email, phone, meeting details)
Text message sign-in codes for two-factor authentication
call tracking numbers and call forwarding when an advertiser turns on call tracking
SMS, Emailing
Email and SMS Delivery Services
Email delivery provider (via SendGrid) and Mobile Messages delivery provider.
SMS routing to the NorAm zone
SMS sending service
Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.; Voice menu speech recognition; Answering machine detection
Provides two factor authentication
Digital Advertising Tech
Data hosting
Customer Communications*
SMS Text Messages
Communication services
Communication Services
SMS delivery
SMS / MMS delivery provider globally
Send SMS via API.
SMS and phone verification services
Email engagement
SMS and voice messaging
Cloud telephony, SMS provider
providing SMS message services on behalf of Refersion
Phone number verification (SMS)
Email services
Voice transmission services. Twilio provides services that allow switching calls between the PSTN and VoIP environment. Every call made via Aircall is transmitted to Twilio.
Connecting voice calls and delivering text messages
Provides Telephony
Engineering: Twilio is a cloud communications platform, to support voice agents as part of our general availability offering. It enables us to manage customer interactions via voice, with potential for expanded use over time.
Communications: Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't already have it enabled.
Infrastructure
Email marketing and communications
Voice & SMS communication
Voice agent
If used, Telephony.
Customer Communications (SMS and Email)
Customer data infrastructure platform
Providing SMS and email notifications
Messaging application
Supplier Portal Notification (if enabled by supplier)
SMS service
Outgoing email SMTP feature (Customer configurable)
Software that sends SMS on our behalf for features.
Third Party Service Provider: messaging software and email delivery API
Communication Provider: Core Product
Application used to send SMS notifications
SMS delivery to donors and supporters
Communications provider
Voice-over internet protocol services for voice communications in certain HighRadius cloud services.
Communications: Phone numbers, call audio, consumer name
Secure Authentication
E-mail delivery services
Customer support chat and call infrastructure
Email notifications
Email/SMS routing and analytics
External communications, including SendGrid services
Communications services
Cloud communications platform as a service including two factor authentication and user support
Product analytics, data warehousing, and application email deliverability
cloud communications provider
Send emails about the services
Communication
A service used by Backblaze as a SMS provider for EU customer verification.
SMS Delivery
Provide customer communications, including in-product messaging and email.
Multichannel Authentication
Email and alerting (SendGrid)
All Services
SMS messaging
Email delivery for hosted instances.
Messaging platform
Communication services (SMS, voice, email); processes customer and partner names, email addresses, phone numbers, and message content
2FA and SMS Alerts
Cloud Services – SMS / VoIP Services
Customer account creation and password resetting. The Twilio Privacy Policy can be reviewed here.
USA: Customer Notifications
All Services
Telephony Integration (IVR): United States
USA (375 Beale Street Suite 300 San Francisco, CA 94105)
Email notification services using Sengrid service. Cloud-based APIs for sending and receiving SMS, MMS, and other messaging communications using Programmable Messaging service.
Analytics; email/SMS communications,including transactional, broadcast, and marketing messaging: USA
Sends SMS messages to Participants on behalf of Researchers
Engineering
Email communications, alerts and marketing
Cloud communications platform for SMS and messaging
Voice and SMS communication services.
SMS and phone numbers for customer apps
Communications APIs for SMS, voice, video, and messaging
Service emails sent by Cal.com staff: changelog, policy and legal notices, subprocessor notices Data: Account-owner name and email; delivery and open logs
Messaging API
SMS one-time-passcode verification
email, SMS, phone communications: United States
Platform Services and Enablement: Email Automation
Communication Providers
Phone call alerts to on-call team members
Data aggregation service
Provide customer communications, including in-product messaging and email.
Transactional Mail Service; and Customer Analytics
SMS verification
Messaging and communications API
In-app calling and SMS for on-call paging and live call routing
SMS phone verification for sign-ups flagged as higher risk
Voice & SMS dispatch
Customer communication services
SMS delivery
Message Provider (2FA) (SCC)
Email delivery
SMS and voice notifications
Customer communication services
Customer communication services
Delivering MFA tokens via SMS
Communications platform (SMS, voice, messaging)
Cloud communications provider supporting calling functionality for Call Services
Communication Services
Telephony
Engineering: United States
Analytics, email/SMS communications: Products: All Products except Claude for Government
Support and authentication services
Phone number verification: Products: All
Services and support
Email transactions
Sends application texts/SMS for customer configured alerts.
Customer Support: Website Sends application texts/SMS for customer configured alerts.
Segment analytics, SendGrid email, SMS
Sales outreach.
Transactional & alert emails Email addresses, alert content, templates
Application 2FA text message
Communication services
Customer Engagement Platform
Multi-factor authentication
SendGrid service is used for sending emails
Voice services for communication delivery
Messaging
Communications technology provider (SMS and email)
communications (SMS) technology provider
SMS Notification
Infrastructure Provider
Where applicable, Short Message Service (SMS) and call delivery service provider
Identity verification and account security validation
Product data enrichment and phone number validation for threat detection
SMS authenticator
Mobile number for sending SMS (OTP and Document Verification)
Cloud infrastructure
Secure SMS OTP and voice authentication
Two-factor authentication communication via mobile device provider for the SaaS Services if Customer elects to enable this feature. Supports product-related communications, including onboarding account setup, password reset, account security notifications, or other notices related to the product functions.
Email Communications and Product Notifications
Email notification services
Platform communications, SMS messaging services
Customer data platform (Segment) and transactional email delivery (SendGrid)
SMS sending (globally) and video interview software. Twilio Verify service.
Email delivery services
End-user communication solutions: Default sub-processor. More information
Communications technology provider for SMS and MMS message sending
SMS delivery
Communication APIs (Phone Numbers, SMS): Communication APIs (Phone Numbers, SMS)
SMS communications: MFA API
To provide OTP SMS verification
Phone Number, Voice, and Messaging Provider: United States
Communications
Communication Services
SMS delivery and video / telehealth.
Communications API
Management of user notifications Automation, scaling and management of marketing campaigns
SMS and messaging services
SMS multi-factor authentication provider
Communication systems (to enable the MFA feature for Worker Management and send communications to users)
Cloud Communications Platform
Twilio is an SMS service that Contractbook utilises to send verification and signature codes.
Telemedecine /videoconferencing and programmable text messaging (SMS)
Used to deliver service related communications and enable two factor authentication.
SMS and communication services
Communications
Communication service provider
Texting provider
SMS and Text Notifications
SendGrid services Voice, E-mail, and SMS services
SMS communication
Text message service
Data Management and/or Warehousing
Email delivery service for CONNECT platform communications including product notifications, alerts, and system communications.
Messaging/SMS
SMS, voice, and chat services, such as in order to send SMS for a Customer’s End-Customer regarding the delivery of goods.
Phone Calls and Text Messages
MFA service via SMS and voice calls
SMS MFA Support
Transactional and marketing messages
(cloud communication services)
Send and receive text messages globally using SMS APIs
Cloud-based product support services; email distribution (SendGrid)
Transactional notifications
Eptura Workplace (iOffice), Eptura Visitor (Proxyclick)
Email Communications tool
Cloud-based SMS notification services
Voice and SMS communications (CPaaS)
SMS messaging
Text messaging
Understanding url visitor behavior (Segment)
Mailing and text messaging. Data resides in the United States.
Transactional mail service provider
Neon One Text Routing
Customer Engagement Platform
Video consultations.
Communications APIs
Text Messaging
Transactional and Marketing Email
RELEX Plan, RELEX Promotions, RELEX Store
Customer segmentation, alerting, support, and ticketing
Programmable communication tools for VoIP and text
SMS messaging from VMS to guests
Email and SMS transmission
SMS and voice notifications
Services & Support: SMS provider
Notification emails (SendGrid)
Communication Platform for text messaging
SMS and email platform (SendGrid)
Product: Communication services
Notifications
SMS Provider
Text message delivery for authentication and other purposes.
Managed phone numbers, SMS/MMS, telephony services
Telecommunications: United States
Carrier telephony for inbound and outbound voice calls, SMS and phone number provisioning. Telephony provider
Communication APIs
SMS notifications: United States
Multi-Factor Authentication and Telephony features
SMS, communications