Ada

Customer Experience29 vendorsUpdated Nov 10, 20264 added, 2 removed ada.cx Subprocessor list

Ada uses 29 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 10, 2026.

AI Stack · 10

Infrastructure · 19

AI Stack

Agent Frameworks

Logging

Vector Databases

Vector and full-text search engine

Web Search

Scrape knowledge from selected web pages

Model Serving

Artificial intelligence models

Artificial intelligence models

Foundation Models

Artificial intelligence models

Artificial intelligence models

Artificial intelligence models

View their stack →

Voice & Speech AI

Automated Speech Recognition (ASR)

Generated Text-to-speech (TTS)

View their stack →

Infrastructure

Cloud & Networking

Hosting; Artificial intelligence models

Database Hosting; Text-to-Speech for Voice; Automated Speech Recognition (ASR)

Message Translation, Text-to-speech (TTS), Automated Speech Recognition (ASR)

Databases

Analytics

Answer prediction, database hosting

Database Hosting

Data Pipeline

Web Broker Hosting

Data pipelines and analytics

Observability

Logging

Error Reporting

Analytics & BI

In-product tours and onboarding

Business Intelligence and Analytics

Business Intelligence and Analytics

Analytics

CRM & Support

Technical support

Communications

Realtime Processing

Email Service Provider

Two-Factor Authentication, Telephone calls, call recording, messaging processing and distribution for the SMS, WhatsApp and Facebook Messenger channels

Developer Platform

Webhooks functionality and infrastructure

Model labs reached through vendors 3

Ada does not list these model providers. Vendors on its list name them on their own subprocessor lists.

Named on vendor websites 2

These vendors name Ada as a customer on their own website. They are not on Ada’s subprocessor list.

Changes

Mar 4, 2026 to Nov 10, 2026Source

Added 4

Removed 2

Earlier lists

Similar companies

Companies with the most overlapping vendors

Zendesk16 shared

Lindy.ai16 shared

Grammarly14 shared

Superhuman14 shared

Check Point13 shared

Forethought13 shared

Listen Labs13 shared

Lakera13 shared