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Companies/Zendesk
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Zendesk

Customer Experience·20 vendors·zendesk.com·Subprocessor list

Customer service and support platform

AI Stack · 4
Infrastructure · 16

AI Stack

Model Serving

Fireworks AI
20 companiessubprocessor
Generative AI and NLP services
Groq
26 companiessubprocessor
Generative AI and NLP services

Foundation Models

OpenAI
188 companiessubprocessor
Generative AI and NLP services
View their stack →

Voice & Speech AI

Deepgram
16 companiessubprocessor
Voice transcription and analysis

Infrastructure

Cloud & Networking

AWS
319 companiessubprocessor
Cloud service provider for all services
Azure
150 companiessubprocessor
LLM hosting for AI services
Cloudflare
128 companiessubprocessor
CDN, security, and DNS services
Google Cloud
275 companiessubprocessor
Cloud service provider for QA (Klaus) and AI agents

DevTools

Paragon
1 companiessubprocessor
Integration infrastructure platform

Business Intelligence

GoodData
1 companiessubprocessor
Analytics functionality

Databases

Aiven
4 companiessubprocessor
Search and data analytics
MongoDB
41 companiessubprocessor
Database services for messaging and contact center
Snowflake
85 companiessubprocessor
Data warehouse and analytics

Data Pipeline

Confluent
15 companiessubprocessor
Kafka infrastructure

Observability

Datadog
117 companiessubprocessor
Logging and analytics platform
Grafana
11 companiessubprocessor
Logging and observability
Sentry
113 companiessubprocessor
Error monitoring and reporting

Analytics & BI

Clearbit
15 companiessubprocessor
Marketing data engine

Communications

SendGrid
58 companiessubprocessor
Email campaign and notification services
Twilio
101 companiessubprocessor
Telecommunication and messaging

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