Diligent
Diligent uses 37 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 13, 2026.
AI Stack
Infrastructure
Cloud & Networking
AWSProvides hosting for certain Diligent products as available.
Provides hosting for certain Diligent offerings where available, including Diligent Community.
Supplements security to support stability of offerings.
Provides hosting for Manzama, News Analytics, Diligent Governance Intelligence, and similar products.
Hosting services for ScriptHub.
Alternate location for cloud hosting for Third Party Manager.
Web hosting.
Used to back up customer information and training details.
Compliance & Security
Communications
Used to facilitate provision of customer support.
Used to facilitate distribution of certain product updates and built-in product communications.
Used to deliver service related communications and enable two factor authentication.
Email marketing software for outbound marketing initiatives.
Billing & Payments
Analytics & BI
Developer Platform
Serves as a connector between other subprocessor systems.
Hosting services for Inspirations (Analytic Ideas).
Serves as a connector between other systems, including as a CSV importer.
Provides product planning and scheduling system capabilities (Jira).
HR systems integration with Vault Platform offerings.
Project management software for the management of support tickets and delivery of data.
CRM & Support
Provides in-application chat functionality for clients.
May be used to facilitate execution of purchases or other documents under the Agreement.
Used to facilitate provision of customer support.
Used for video and call recording.
Used to facilitate sales and the provision of customer support.
Facilitates delivery of support communications and associated documentation.
CRM software for the management and enablement sales functions.
Used to facilitate distribution of product updates and communications.
Used to facilitate provision of customer support.
Provides tooling for in-application product tours, product announcements and user evaluations (such as NPS scores).
Used to facilitate provision of customer support and the creation of dashboards and reports regarding Diligent operations and performance.
Facilities communications and associated documentation responding to customer support requests.
Model labs reached through vendors 3
Diligent does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- AnthropicthroughCloudflare,Twilio,Intercom,Gainsight,Crisp,Monday.comand 2 more
- Google (Gemini)throughAtlassian,Amplitude,Crisp,Monday.com,OneSchema
- SpaceXAIthroughCloudflare,RingCentral
Changes
Checked Nov 13, 2026Source
This is the first saved copy of Diligent’s subprocessor list. Added and removed vendors will show here after the next check.
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