January
January uses 32 subprocessors and infrastructure vendors, including AWS, OpenAI and Anthropic, based on its public subprocessor list. Last checked Nov 11, 2026.
AI Stack
Foundation Models
Voice & Speech AI
Infrastructure
Cloud & Networking
Compliance & Security
Data Pipeline
Data storage and processing: Consumer NPI (including SSN, DOB) and account data. In transit only.
Access to data warehouse data. No storage. Sample rows can show in previews. US
Phone numbers, call logs, transcripts, chat content. In transit only. US
Observability
Communications
Billing & Payments
CRM & Support
Developer Platform
Collaboration: May be exposed to client data
Identity provider: Client information in corporate documents
Collaboration: May be exposed to client data
Cloud: Workflow data. Can include consumer NPI and call transcripts.
Model labs reached through vendors 4
January does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- CoherethroughFivetran,Linear
- SpaceXAIthroughElevenLabs,Vapi
- Google (Gemini)throughElevenLabs
- MistralthroughZendesk
Changes
Checked Nov 11, 2026Source
This is the first saved copy of January’s subprocessor list. Added and removed vendors will show here after the next check.
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