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Sales & Revenue37 vendorsUpdated Nov 10, 202624 added, 1 removedsalesforce.comSubprocessor list

Cloud-based CRM and enterprise software platform

Salesforce uses 37 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 10, 2026.

AI Stack · 8
Infrastructure · 29

AI Stack

Web Search

Bright Data
16 companies

Provider of web search results for generative AI services (if enabled by Customer)

You.com
4 companies

Provider of web search results for generative AI services and Slackbot (if enabled by Customer)

RAG & Retrieval

Coveo
7 companies

Service provider for search functionality

Foundation Models

OpenAI
823 companies

Provider of generative AI services (failover routed via Microsoft Azure)

View their stack →

Voice & Speech AI

Deepgram
78 companies

Speech-to-text services (Agentforce Speech Foundations)

ElevenLabs
130 companies

Text-to-speech services (Agentforce Speech Foundations)

View their stack →
Recall.ai
63 companies

Meeting recording bot powering Momentum Notetaker

Image & Video Generation

Tavus
5 companies

Provider of AI avatars

Infrastructure

Cloud & Networking

Akamai
34 companies

CDN for multiple Services

AWS
1307 companies

Hosting provider for most Services; CDN (CloudFront); generative AI hosting; SMS and messaging; transcription (AWS Transcribe, Amazon Transcribe) and text-to-speech (AWS Polly); translation (AWS Translate); OCR; Amazon Chime for Slack Huddles; Elemental MediaConvert for Slack Clips; document generation; edge services

Azure
595 companies

Provider of generative AI services (Microsoft Azure and Microsoft Azure OpenAI); hosting for Data-as-a-Service and Tableau AI; Teams integration transmission

Cloudflare
615 companies

CDN; DNS, web content optimization, and DDoS protection for multiple Services (merged from 'Cloudflare')

Fastly
44 companies

CDN for multiple Services

Google Cloud
1081 companies

Provider of generative AI and LLM services (including Google Translation LLM API, Einstein Content Tagging); hosting provider for Trade Promotion Management, Cimulate, Marketing Cloud Engagement and Intelligence; customer support screen sharing and co-browsing; search data source; email notifications; Salesforce Edge

Heroku
61 companies

Service provider for transmission services, runtime and hosting for several Services (hosted on Amazon Web Services, Inc.)

Oracle Cloud
64 companies

Hosting provider for Intelligent Data Management Cloud

Compliance & Security

WithSecure
1 companies

Scanning of documents attached to cases for malicious content (hosted by Amazon Web Services, Inc.)

Monitoring / Observability

ClickSoftware
1 companies

Provider of scheduling and optimization functionality for Field Service and Frontline Workforce Management

Databases

ClickHouse
185 companies

Hosting provider for databases and data analytics services (merged from 'Clickhouse')

MongoDB
244 companies

Database for IDMC Cloud Integration Hub and MDM SaaS

Data Pipeline

Cloudinary
33 companies

Image and media delivery for Services

Communications

Daily
16 companies

Provider of web real-time communication (WebRTC) services

Impressionwise
1 companies

Data-as-a-Service email verification provider

LiveKit
36 companies

Provider of WebRTC and SIP functionality to support Agentforce Voice

Mailgun
207 companies

Email service provider for all functionality

Observability

Datadog
426 companies

Provider of log management and metrics reports

InfluxData
2 companies

Customer support service provider for Anypoint Monitoring

Sentry
518 companies

Provider of error reporting services

Sumo Logic
35 companies

Log aggregator for all functionality (merged from 'SumoLogic, Inc.')

Analytics & BI

Demandbase
7 companies

Provider of data enrichment services

Pendo
154 companies

User analytics provider; usage data and feedback capture (merged from 'Pendo, io, Inc.')

Segment
189 companies

User analytics provider for MuleSoft services

CRM & Support

Conga
9 companies

Service provider providing invoice and quote PDF generator

P
Projector
1 companies

Screen sharing and co-browsing for customer support (hosted by Amazon Web Services, Inc.)

Zendesk
369 companies

Service provider of customer support tools (Slack)

Developer Platform

Temporal
57 companies

Provider for orchestration of background workflows

Workato
65 companies

Service provider for connectors to other platforms (Salesforce Spiff)

Model labs reached through vendors 4

Salesforce does not list these model providers. Vendors on its list name them on their own subprocessor lists.

Named on vendor websites 14

These vendors name Salesforce as a customer on their own website. They are not on Salesforce’s subprocessor list.

Changes

Mar 12, 2026 to Nov 10, 2026Source

Added 24

Removed 1

Earlier lists

Mar 12, 202614 vendors

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