Vonage
Vonage uses 22 subprocessors and infrastructure vendors, including AWS, Google Cloud and Datadog, based on its public subprocessor list. Last checked Nov 11, 2026.
AI Stack
Infrastructure
Compliance & Security
Cloud & Networking
AWSStorage of Call Detail Records (CDRs), call recordings, voicemails and SMS delivery.
Providing real-time transcription, Looker reporting services, and Large Language Model (LLM) processing.
Public cloud hosting of the platform, including signal and media processing. Storage of media and records of communications.
Auth & Identity
Processing of phone numbers for identity verification purposes.
Fraud prevention by scanning URLs in the message body.
Multi-Factor Authentication provider and login protection.
Processing of phone numbers for identity verification purposes.
Databases
Communications
Processing of email addresses for authentication purposes.
Processes emails by acting as a unified API layer that connects to various email providers (Gmail, Outlook, etc.), enabling secure email sending, receiving, and syncing for applications.
Message and Call Detail Record (CDR) processing.
To deliver transactional email notifications to users, including password and one-time password (OTP) communications.
To provide real-time communication capabilities for the Livechat module using WebSocket technology.
WebRTC-based communication infrastructure used to enable real-time voice calling features within our platform, and emergency calling, facilitating secure and reliable customer-agent interactions.
Processing and sending of messages, including phone numbers and message content.
Managed mail service for the purpose of sending mails.
Model labs reached through vendors 3
Vonage does not list these model providers. Vendors on its list name them on their own subprocessor lists.
Changes
Checked Nov 11, 2026Source
This is the first saved copy of Vonage’s subprocessor list. Added and removed vendors will show here after the next check.
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