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Visual Media31 vendorsUpdated Nov 14, 2026shorthand.comSubprocessor list

Shorthand uses 31 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 14, 2026.

AI Stack · 3
Infrastructure · 28

AI Stack

Foundation Models

Anthropic
669 companies

AI/machine learning services provider.

Google (Gemini)
196 companies

AI/machine learning services provider

OpenAI
823 companies

The provider is used to power AI features (e.g. auto layout). We also used OpenAI coding assistance tools. Per OpenAI's privacy commitment , all submitted data, inputs, and outputs are not used for training OpenAI models.

View their stack →

Infrastructure

Cloud & Networking

AWS
1307 companies

All hosting, including the Shorthand marketing pages, Shorthand web application and customers' stories hosted by Shorthand, access logs

Google Cloud
1081 companies

Analytics, spam protection, Gmail, Docs, Drive, Calendar

Data Pipeline

Cloudinary
33 companies

Cloud video and image optimization

Fivetran
158 companies

Automated data integration platform. Aggregates data from other subprocessors into a centralised location.

Observability

Datadog
426 companies

Application Performance Monitoring, Error Monitoring, Server Infrastructure Monitoring

LogRocket
35 companies

Sampling of interaction recording to assist user experience analysis and error diagnosis.

New Relic
106 companies

Application Performance Monitoring, Error Monitoring, Server Infrastructure Monitoring

Sentry
518 companies

Application Error Monitoring

Billing & Payments

Chargebee
51 companies

Subscription billing service

Stripe
741 companies

Credit Card processing

Analytics & BI

Chartmogul
35 companies

Subscription analytics platform.

Coefficient
7 companies

Data integration, live data syncing, and automated reporting between business intelligence tools.

FullStory
97 companies

Random sampling of interaction recording for testing and design optimisation

Mixpanel
182 companies

Usage analytics

CRM & Support

Bettermode
2 companies

A platform used for Shorthand's Master The Craft Community. Users join the community by creating an account.

Elevio
5 companies

Customer support platform Shorthand Knowledge Base and ticketing system

Front
39 companies

Shared inbox application all email communication

Intercom
374 companies

AI-powered customer support agent that automates handling and resolution of end-user support inquiries across messaging channels

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Pipedrive
24 companies

Sales CRM and pipeline management

Surfe
3 companies

Contact data enrichment.

Userpilot
15 companies

Onboarding information and product tours, product announcements

Apollo.io
46 companies

Sales intelligence and data enrichment platform.

Communications

DeepL
28 companies

Machine translations and multiple language support.

Slack
520 companies

Internal messaging/collaboration system, user event logs

Twilio
420 companies

Communication API for SMS enabling customers to send story previews to any mobile device

Developer Platform

Entri
5 companies

Automated DNS configuration for custom domains. Enables the purchase of domains.

GitHub
207 companies

Software development platform, AI coding assistance

Linear
124 companies

Project management and issue tracking platform for development workflow management and team collaboration.

Model labs reached through vendors 2

Shorthand does not list these model providers. Vendors on its list name them on their own subprocessor lists.

Changes

Checked Nov 14, 2026Source

This is the first saved copy of Shorthand’s subprocessor list. Added and removed vendors will show here after the next check.

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