Sumsub
Sumsub uses 37 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 13, 2026.
AI Stack
Foundation Models
Infrastructure
Compliance & Security
Provider contributing to AML screening and KYT (transaction monitoring) services
Software contributing to AML screening Services
Blockchain analytics tool for counterparties using crypto monitoring, KYT, travel rule and similar crypto-related services.
DSAR request execution: secure data transfer platform
Provider of Travel Rule compliance infrastructure enabling secure exchange of originator and beneficiary information between Virtual Asset Service Providers (VASPs) in accordance with FATF Travel Rule requirements.
Corporate information database for KYB
Authentication, risk assessment, and other solutions related to Blockchain transactions and wallets, to enable tracking of provenance and risk monitoring for cryptocurrency transactions.
Software used to provide phone and email risk scoring services, as well as to enhance fraud detection by assessing data such as an applicant's contact information.
Fraud detection as part of Sumsub’s proof of address services
Provider of Travel Rule compliance infrastructure enabling secure exchange of originator and beneficiary information between Virtual Asset Service Providers (VASPs) in accordance with FATF Travel Rule requirements. Sygna is disclosed as a sub-contractor for DORA purposes only and is not a sub-processor under the GDPR.
Provider of blockchain analytics services for Sumsub’s Travel Rule solution.
Cloud & Networking
Data hosting for any Sumsub Service in the selected countries and regions: Germany – by default, other countries and regions – by request and if available. Apart from the above, Amazon Bedrock is used to extract unstructured data from the source of information (i.e. from documents) to support KYC Services.
Network edge services (DNS, CDN, WAF, DDoS protection) for Sumsub's public Dashboard, WebSDK, and API endpoints.
Data hosting for any Sumsub Service where AWS Amazon region is unavailable. Geocoding API Cloud Vision API Cloud Translation API Document AI
Local data storage in Turkey (where so requested by the client).
Technical data (e.g. logs) hosting and verification results sending software
Auth & Identity
eID verification services for user onboarding in compliance with German AML regulatory framework
Verifying user's identity document based on the national eID scheme.
Software used for device-based fraud risk assessment, including detection of risky and suspicious device parameters, multi-accounting, and device change.
Documents verification via a containerized solution fully hosted within our infrastructure
Billing & Payments
Verifying user's personal and bank account data based on Account Initiation Service (AIS).
Provider of Travel Rule compliance infrastructure enabling secure exchange of originator and beneficiary information between Virtual Asset Service Providers (VASPs) in accordance with FATF Travel Rule requirements. Fireblocks is also used for the purpose of VASP attribution purposes.
Verifying user's personal and bank account data based on Payment Initiation Service (PIS) and refund.
CRM & Support
Backup system if there is a disconnection of Intercom
Client support in Sumsub’s interactive system (Dashboard) and ticketing / processing of the data subject requests
Quality control of support in accordance with Sumsub’s contractual obligations
Developer Platform
Communications
Machine translation services to support multilingual KYB verification.
SMS sending when Twilio is out of service
SMS sending for phone verification purposes
Sumsub internal communication platform (for resolving inquiries from counterparties and data subjects only)
SMS sending (globally) and video interview software. Twilio Verify service.
Model labs reached through vendors 2
Sumsub does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- AnthropicthroughCloudflare,Twilio,Intercom
- SpaceXAIthroughCloudflare
Changes
Checked Nov 13, 2026Source
This is the first saved copy of Sumsub’s subprocessor list. Added and removed vendors will show here after the next check.
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