Neon
Neon uses 40 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 10, 2026.
AI Stack
Infrastructure
Cloud & Networking
Compliance & Security
Sales & Marketing
Databases
Observability
Billing & Payments
Analytics & BI
CRM & Support
Document Management
Customer relationship management, analytics & marketing
AI support agent
AI Agent for Customer Support
Customer support ticketing.
Monitor quality of service in responding to support tickets.
Feedback forms
Developer Platform
Product Analytics
Customer support and ticket handling.
Internal and External Communications, Document Management System
Product development
Internal Communications
Integration for Feedback
Communications
Productivity & Collaboration
Model labs reached through vendors 4
Neon does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- Google (Gemini)throughAtlassian,Customer.io,Clay,Productboard
- CoherethroughLinear,Clay
- MistralthroughClay
- SpaceXAIthroughNotion
Named on vendor websites 1
These vendors name Neon as a customer on their own website. They are not on Neon’s subprocessor list.
Changes
Mar 5, 2026 to Nov 10, 2026Source
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