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Compare/Salesforce vs Zendesk

Salesforce vs Zendesk

CRM & Support
Salesforce logo
Salesforce
CRM & Support
399companies (24%)
15Five✓1Mind1Password✓Abnormal SecurityAccruentAcquiaAcronisActivTrak✓Addepar✓AerospikeAidocAirtableAirwallex✓Aiven✓AlationAlowareAlphaSenseAmplifyApollo GraphQL✓Arctic Wolf✓ArticulateArtisan AIAsanaAssort HealthAurora Solar✓AvalaraAvettaAVEVAaytm✓Backblaze✓Barracuda Networks✓Beamery✓Beautiful.ai✓BetterCloud✓BettermodeBigTime✓BilltrustBlackboard✓BlackLineBlinkOpsBluebeamBlue J✓BoomiBrainPOP✓BrexBridgeBrightcoveBrisk Teaching✓BrowserStackBullhornCaptivateIQ✓Celtx✓CerebrasChartbeat✓Chartboost✓ChartHop✓Check PointCircle✓CivicClariClaroty✓ClearPoint StrategyCleverCleverTapClickHouseClickUp✓Clio✓Cloudbeds✓CloudFactoryCloudflare✓CoalitionCobalt✓CodeRabbitCoderPadCognism✓CompanyCamCongaContentsquare✓Contrast Security✓Coralogix✓CradlepointCrayon✓CriteriaCulture Amp✓CventCybelAngelCypress✓Darktrace✓Dashlane✓DatabricksDatacolorDatadog✓DataRobotDeepgramDeepsetDeltek✓DemioDenodoDescript✓DevolutionsDext✓DiligentDISCODocuSignDomino Data LabDoppelDovetailDrataDroneDeploy✓Dropbox✓DynatraceEcoOnline✓Edge Delta✓Egnyte✓Eightfold AIElasticElectricEmploy✓Endor LabsEnergageEpturaEverbridgeEyeotaF5✓FalFilevine✓Fireblocks✓First Orion✓Flatiron Health✓FloQast✓Flywire✓Fourth✓FreshBooks✓FullStory✓Gainsight✓Gatsby✓GenesysGigamonGitpodGlean✓GoCanvas✓GoosechaseGrip Security✓GroqGumloopHackerOneHasura✓HCSSHexHighRadiusHightouchHMHHoneycombHorizon3.ai✓HPHume AIIDEXXImmutaImperva✓InEventInfisicalInfobloxIntegrate✓Invicti✓IvantiJAGGAERJellyfish✓JetBrains✓Jobvite✓KaseyaKentik✓KickservKnakKomodo Health✓Krisp✓Kudoboard✓LabelboxLakeraLanding AILangfuseLearnUpon✓LegitScriptLevelBlueLever✓LighticoLILTLine2✓Liquid WebLitmosLitmusLivekitLob✓LokaliseLucky OrangeLumen5Lumivero✓LushaMagicSchool AIMagnoliaMangoApps✓MarketMuseMarkpromptMattermost✓MatterportMaxio✓Mediafly✓MeltwaterMemberSpaceMetabaseMezmoMindtickleMinIOMittiMixmaxMoesifMongoDBMuralNavanNavatticNeonNeon One✓NetlifyNew RelicNewsCatcherNewsela✓Nextivangrok✓NitroNozomi NetworksNutanixNutrient✓OktaOneTrustOpenAIOrderfulOverjetPagerDutyPageUp✓Pantheon✓Panther LabsParabolaParsec✓PAR Technology✓Particle✓PDQ✓PearsonPeople.aiPerconaPiano✓Pic-TimePicus Security✓PigmentPilotPineconePing IdentityPlainPlanetPlanet Labs✓PlanetScale✓Plivo✓PodiumPoolsidePostman✓Prezi✓ProcorePushpayPush SecurityQdrantQualifiedQuiqRainFocusRapid7RapidRatingsReadMeRecall.aiRecharge✓Recraft✓Redis✓RefersionReportGardenResendReservRevenue GridRevenue.io✓RipplingRithum✓Rival IQSambaNova✓Samsara✓Sapia.aiScale AI✓SecureframeSendoso✓SentinelOne✓ServiceChannelServiceTitan✓Shapr3D✓ShareFileShipBobSigma Computing✓Signifyd✓SilverchairSimScaleSisenseSkio✓SmartRecruiters✓SmartsheetSMART TechnologiesSnykSOCi✓SogolyticsSolarWinds✓Sola SecuritySolink✓SourcegraphSpark Hire✓Speechmatics✓Spekit✓SpendeskStandard MetricsStarburstStoryblok✓Stova✓StriderStripeSumo LogicSylveraSynack✓Synadia✓SyndigoSysdigTackle.ioTapcart✓TeamSupportTeleport✓Telnyx✓Templafy✓TestMu AITexAuTextioTextUsThe Predictive IndexThinkific✓ThoughtSpotThreatDown✓TigerDataTines✓TinybirdTogether AITonic AITotango✓Tradeshift✓TransifexTrigger.devTrintechTryBookingTubular Labs✓TUNE✓UberallUberflip✓UKG✓UmamiUnbabel✓Upstagev0ValidityVantaVantageVectra AIVeeva Systems✓VelocityEHS✓Velocity GlobalVena Solutions✓VendavoVeracodeVercelVerkadaVirtru✓Viz.aiVizrtWarmlyWatershedWeaveWebflow✓WeVideo✓Whatfix✓WootricWorkOS✓WorkRampXBOWYotpoYousignYubicoYugabyteDB✓ZeplinZiflow✓ZoomInfoZscalerZyte
Zendesk logo
Zendesk
CRM & Support
369companies (23%)
15Five✓1Password✓ActiveCampaignActivTrak✓Addepar✓Aha!AirbyteAircallAirshipairSlateAirwallex✓Aiven✓ApaleoApollo GraphQL✓AppDirectAppsFlyerAptibleArctic Wolf✓Arkose LabsAstronomerAtlassianAuditBoardAurora Solar✓Avocaaytm✓Backblaze✓BarkBarracuda Networks✓Beamery✓Beautiful.ai✓Benchmark EmailBenevityBetterCloud✓BigTime✓Birdview PSABlackboard✓BloomreachBlue J✓BoxBrainPOP✓BrandwatchBrevoBrightLocalBrisk Teaching✓BrizyBuildiumBuzzStreamCAKE.comCalendlyCallHubCanvaCaptivateIQ✓Celtx✓Chartbeat✓Chartboost✓ChartHop✓ChatBotKitCheckrChronosphereChurnZeroCircle✓CisionClaroty✓ClearbitClickUp✓Clio✓CloseCloudbeds✓Cloudflare✓CloudinaryCobalt✓Cognism✓CognitionCognition AICometChatConfluentContentsquare✓Contrast Security✓ConversicaCookieFirstCookieYesCoralogix✓CouchdropCraftCrayon✓Crescendo AICrestaCrunchtimeCrusoeCulture Amp✓Cypress✓Darktrace✓Dashlane✓Datadog✓DatarailsDeliverectDeltek✓Descript✓Dext✓DialpadDisplayrDocHubDocmostDocuClipperDroneDeploy✓Dropbox✓DuffelDuplicatiEcoOnline✓Edge Delta✓Egnyte✓ElevenLabsEmploy✓EvernoteExactEZOF5✓FastmailFeedonomicsFigmaFilevine✓Fireblocks✓First Orion✓Flatiron Health✓FlippingBookFloQast✓Flywire✓FormatFortinetFourth✓FreedomPayFreightosFreshaFreshBooks✓FronteggFullStory✓Fundraise UpGaggleAMPGainsight✓GatherGatsby✓GitGuardianGitHub CopilotGitLabGlean✓GlockAppsGlossGeniusGoCanvas✓GoDataFeedGoodnotesGrammarlyGraviteeGreenhouseGrip Security✓HarnessHarvestHasura✓Have I Been PwnedHeartbeatHexnodeHiBobHigher LogicHireVueHivebriteHorizon3.ai✓HoxhuntImperva✓inFeedoInstabaseIntappIntegrate✓Invicti✓JanuaryJasperJatheonJellyfish✓JetBrains✓JobAdderJobvite✓JW PlayerKahoot!KaizoKallidusKentik✓KlaviyoKlevuKobitonKomodo Health✓Krisp✓KrispCallKudoboard✓LatticeLaw InsiderLeadIQLearnUpon✓Level AccessLever✓LightspeedLine2✓Lob✓LookerLoomLumivero✓MailchimpMailerooMalwarebytesMangoApps✓MapboxMariaDBMattermost✓Maxio✓MedalliaMediafly✓MetadataMindgardMiroModern TreasuryMomentumMoqupsMozillaMutinyNanonetsNarvarNeon One✓NetenrichNewsela✓ngrok✓NinjaOneNotabilityNutrient✓NylasObsidian SecurityON24OpenMetalOptiSignsOryOtter.aiOysterPageUp✓Pantheon✓parcelLabParsec✓PAR Technology✓Particle✓PartnerStackpdfFillerPDQ✓People Data LabsPexipPiano✓Picus Security✓Planet Labs✓PlanetScale✓Planning CenterPlivo✓Postman✓POWRPowtoonPrezi✓ProdigyProductlaneProposifyQuoQustodioRadancyRainforest QARampRead AIRecharge✓Recraft✓Redis✓RedpandaReliaQuestReplitRevenue.io✓Rithum✓SalesforceSambaNova✓Samsara✓Scale AI✓ScoroSendoso✓SentinelOne✓ServiceTitan✓SevenRoomsShapr3D✓SheerIDShijiShippyProShortStackSigma Computing✓Signifyd✓Skio✓SkyflowSlackSmartRecruiters✓SOCi✓SolarWinds✓Solink✓SonarSoSafeSpark Hire✓Speechmatics✓Spekit✓Spring HealthStoryblok✓Storyboard ThatStova✓SuperhumanSynack✓Synadia✓TalkpalTapcart✓TeamleaderTeleport✓Telnyx✓Templafy✓TermlyThingLinkThinkific✓ThreatDown✓ThriveSparrowTines✓TorqTotango✓TraceableTradeshift✓Tray.ioTubular Labs✓Tulip InterfacesTUNE✓TwingateUberflip✓UKG✓Unbabel✓UnbounceUnleashUptime.comUser InterviewsVeeva Systems✓VelocityEHS✓Vena Solutions✓VervoeVirtru✓Vista SocialVoiceflowVouchedVoyadoWebflow✓WeVideo✓Whatfix✓WildApricotWizWorkableWorkdayWorkleapWorkOS✓WrikexAIXolaYeswareYolaYugabyteDB✓ZapierZenityZeroBounceZiflow✓Zilliz (Milvus)Zip

Key Differences

Salesforce is used by 399 companies while Zendesk is used by 369 companies. 154 companies use both.

Salesforce has 24% adoption across tracked AI companies, compared to 23% for Zendesk.

245 companies use only Salesforce: 1Mind, Abnormal Security, Accruent, Acquia, Acronis, Aerospike, Aidoc, Airtable, Alation, Aloware, AlphaSense, Amplify, Articulate, Artisan AI, Asana, Assort Health, Avalara, Avetta, AVEVA, Bettermode, Billtrust, BlackLine, BlinkOps, Bluebeam, Boomi, Brex, Bridge, Brightcove, BrowserStack, Bullhorn, Cerebras, Check Point, Civic, Clari, ClearPoint Strategy, Clever, CleverTap, ClickHouse, CloudFactory, Coalition, CodeRabbit, CoderPad, CompanyCam, Conga, Cradlepoint, Criteria, Cvent, CybelAngel, Databricks, Datacolor, DataRobot, Deepgram, Deepset, Demio, Denodo, Devolutions, Diligent, DISCO, DocuSign, Domino Data Lab, Doppel, Dovetail, Drata, Dynatrace, Eightfold AI, Elastic, Electric, Endor Labs, Energage, Eptura, Everbridge, Eyeota, Fal, Genesys, Gigamon, Gitpod, Goosechase, Groq, Gumloop, HackerOne, HCSS, Hex, HighRadius, Hightouch, HMH, Honeycomb, HP, Hume AI, IDEXX, Immuta, InEvent, Infisical, Infoblox, Ivanti, JAGGAER, Kaseya, Kickserv, Knak, Labelbox, Lakera, Landing AI, Langfuse, LegitScript, LevelBlue, Lightico, LILT, Liquid Web, Litmos, Litmus, Livekit, Lokalise, Lucky Orange, Lumen5, Lusha, MagicSchool AI, Magnolia, MarketMuse, Markprompt, Matterport, Meltwater, MemberSpace, Metabase, Mezmo, Mindtickle, MinIO, Mitti, Mixmax, Moesif, MongoDB, Mural, Navan, Navattic, Neon, Netlify, New Relic, NewsCatcher, Nextiva, Nitro, Nozomi Networks, Nutanix, Okta, OneTrust, OpenAI, Orderful, Overjet, PagerDuty, Panther Labs, Parabola, Pearson, People.ai, Percona, Pic-Time, Pigment, Pilot, Pinecone, Ping Identity, Plain, Planet, Podium, Poolside, Procore, Pushpay, Push Security, Qdrant, Qualified, Quiq, RainFocus, Rapid7, RapidRatings, ReadMe, Recall.ai, Refersion, ReportGarden, Resend, Reserv, Revenue Grid, Rippling, Rival IQ, Sapia.ai, Secureframe, ServiceChannel, ShareFile, ShipBob, Silverchair, SimScale, Sisense, Smartsheet, SMART Technologies, Snyk, Sogolytics, Sola Security, Sourcegraph, Spendesk, Standard Metrics, Starburst, Strider, Stripe, Sumo Logic, Sylvera, Syndigo, Sysdig, Tackle.io, TeamSupport, TestMu AI, TexAu, Textio, TextUs, The Predictive Index, ThoughtSpot, TigerData, Tinybird, Together AI, Tonic AI, Transifex, Trigger.dev, Trintech, TryBooking, Uberall, Umami, Upstage, v0, Validity, Vanta, Vantage, Vectra AI, Velocity Global, Vendavo, Veracode, Vercel, Verkada, Viz.ai, Vizrt, Warmly, Watershed, Weave, Wootric, WorkRamp, XBOW, Yotpo, Yousign, Yubico, Zeplin, ZoomInfo, Zscaler, Zyte.

215 companies use only Zendesk: ActiveCampaign, Aha!, Airbyte, Aircall, Airship, airSlate, Apaleo, AppDirect, AppsFlyer, Aptible, Arkose Labs, Astronomer, Atlassian, AuditBoard, Avoca, Bark, Benchmark Email, Benevity, Birdview PSA, Bloomreach, Box, Brandwatch, Brevo, BrightLocal, Brizy, Buildium, BuzzStream, CAKE.com, Calendly, CallHub, Canva, ChatBotKit, Checkr, Chronosphere, ChurnZero, Cision, Clearbit, Close, Cloudinary, Cognition, Cognition AI, CometChat, Confluent, Conversica, CookieFirst, CookieYes, Couchdrop, Craft, Crescendo AI, Cresta, Crunchtime, Crusoe, Datarails, Deliverect, Dialpad, Displayr, DocHub, Docmost, DocuClipper, Duffel, Duplicati, ElevenLabs, Evernote, Exact, EZO, Fastmail, Feedonomics, Figma, FlippingBook, Format, Fortinet, FreedomPay, Freightos, Fresha, Frontegg, Fundraise Up, GaggleAMP, Gather, GitGuardian, GitHub Copilot, GitLab, GlockApps, GlossGenius, GoDataFeed, Goodnotes, Grammarly, Gravitee, Greenhouse, Harness, Harvest, Have I Been Pwned, Heartbeat, Hexnode, HiBob, Higher Logic, HireVue, Hivebrite, Hoxhunt, inFeedo, Instabase, Intapp, January, Jasper, Jatheon, JobAdder, JW Player, Kahoot!, Kaizo, Kallidus, Klaviyo, Klevu, Kobiton, KrispCall, Lattice, Law Insider, LeadIQ, Level Access, Lightspeed, Looker, Loom, Mailchimp, Maileroo, Malwarebytes, Mapbox, MariaDB, Medallia, Metadata, Mindgard, Miro, Modern Treasury, Momentum, Moqups, Mozilla, Mutiny, Nanonets, Narvar, Netenrich, NinjaOne, Notability, Nylas, Obsidian Security, ON24, OpenMetal, OptiSigns, Ory, Otter.ai, Oyster, parcelLab, PartnerStack, pdfFiller, People Data Labs, Pexip, Planning Center, POWR, Powtoon, Prodigy, Productlane, Proposify, Quo, Qustodio, Radancy, Rainforest QA, Ramp, Read AI, Redpanda, ReliaQuest, Replit, Salesforce, Scoro, SevenRooms, SheerID, Shiji, ShippyPro, ShortStack, Skyflow, Slack, Sonar, SoSafe, Spring Health, Storyboard That, Superhuman, Talkpal, Teamleader, Termly, ThingLink, ThriveSparrow, Torq, Traceable, Tray.io, Tulip Interfaces, Twingate, Unbounce, Unleash, Uptime.com, User Interviews, Vervoe, Vista Social, Voiceflow, Vouched, Voyado, WildApricot, Wiz, Workable, Workday, Workleap, Wrike, xAI, Xola, Yesware, Yola, Zapier, Zenity, ZeroBounce, Zilliz (Milvus), Zip.

Alternatives (CRM & Support)