Dropbox
Cloud file storage and collaboration
Dropbox uses 10 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 10, 2026.
AI Stack
Infrastructure
Cloud & Networking
AWSInfrastructure, Customer Support, Search, Large Language Model Processing (e.g. summarization, enhanced search)
Large Language Model Processing (e.g. summarization, enhanced search)
Customer Support, Large Language Model Processing (e.g. summarization, enhanced search)
Billing and Customer Support
Communications
Model labs reached through vendors 4
Dropbox does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- AnthropicthroughZendesk,Zoom,Parallel
- Inception LabsthroughParallel
- MistralthroughZendesk
- PerplexitythroughZoom
Named on vendor websites 15
These vendors name Dropbox as a customer on their own website. They are not on Dropbox’s subprocessor list.
Changes
Mar 20, 2026 to Nov 10, 2026Source
Added 1
Removed 4
Earlier lists
Similar companies
Companies with the most overlapping vendors