Acquia
Acquia uses 25 subprocessors and infrastructure vendors, including AWS, Google Cloud and Cloudflare, based on its public subprocessor list. Last checked Nov 13, 2026.
Infrastructure
Cloud & Networking
Application security and performance
Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. Provides a data lake platform for machine learning. AWS Rekognition is an Artificial Intelligence platform that powers metadata auto-tagging and search by similar functionality in Acquia DAM.
Provides web application firewall (WAF) and content delivery network (CDN) services.
Content Delivery Network / CDN
Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources.
Provides VM configured as a default ESP for Mautic when SparkPost sender domains have not been configured.
Databases
Bonsai is a fully managed search engine provider that powers full-text search functionality in Acquia DAM.
Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Drupal marketers to improve site search experiences with agile tools so that Drupal website visitors can find and discover relevant content faster.
Provides a data platform for data warehousing.
Data Pipeline
Analytics & BI
CRM & Support
Purpose: Hosting and processing customer and user data to provide a customer management software-as-a-service platform. Activities: Processing data to enable the creation of personalized customer interfaces, automate customer operations, and facilitate communication, project management, and relationship tracking between the Customer and its managed accounts/clients. Data Types Involved: Customer workspace/account registration information, user credentials, and any customer data or interaction records uploaded to the platform by authorized users.
Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring for continuous product improvements
Salesforce provides cloud-based customer relationship management functionality, along with a customer support ticketing system and a customer support community for our DAM customers. It is also DAMs CPQ and billing solution, which includes quoting, invoicing and revenue recognition functionalities.
Developer Platform
Zencoder is used to transcode videos between formats for specific types of conversions.
CloudConvert is used to convert files between formats for specific types of conversions.
Facilitate collaborative code writing including the ability to view, review, and discuss code.
Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools.
Communications
Model labs reached through vendors 4
Acquia does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- OpenAIthroughCloudflare,Salesforce,Gainsight,Workato,GitLab,Ziflow
- AnthropicthroughCloudflare,Gainsight,GitLab,Ziflow
- Google (Gemini)throughZiflow
- SpaceXAIthroughCloudflare
Changes
Checked Nov 13, 2026Source
This is the first saved copy of Acquia’s subprocessor list. Added and removed vendors will show here after the next check.
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