Horizon3.ai

Security & Identity12 vendorsUpdated Nov 11, 2026horizon3.ai Subprocessor list

Horizon3.ai uses 12 subprocessors and infrastructure vendors, including AWS, Azure and Slack, based on its public subprocessor list. Last checked Nov 11, 2026.

AI Stack · 0

Infrastructure · 12

Infrastructure

Cloud & Networking

AWS

1307 companies

Cloud Service Provider: Purpose: Cloud Service Provider on which the NodeZero platform for APTaaS is ran on. PII: Email IP Address Name Cookies

Azure

595 companies

SaaS Collaboration Toolset: Purpose: SaaS Collaboration toolset for storing business information, *but no actual user data flows through O365*. PII: Name Email

Databases

Elastic

132 companies

SIEM: Purpose: SIEM tool for monitoring Horizon3.ai environment. PII: Email IP Address

Observability

Datadog

426 companies

Application Observability: Purpose: Monitoring solution for ensuring availability of the NodeZero platform. PII: Email IP Address

Analytics & BI

Pendo

154 companies

User Behavior Tracking: Purpose: Service for tracking user behavior within Horizon3.ai products to help understand how features are being used/not used within products. PII: Name Email

CRM & Support

DocuSign

104 companies

Document management & Electronic Signatures: Purpose: SaaS toolset for document workflows and electronic signatures PII: Name Email Address Phone

Gainsight

67 companies

Customer Success Experience: Purpose: Gainsight is used to support our customer success initiatives, including customer engagement, onboarding, health monitoring, and support experience optimization. PII: Name Email

Salesforce

399 companies

CRM Platform: Purpose: CRM platform for enabling our Go-To-Market teams with Sales information and conversations, contracts, NDA's, and contact details for customers and prospects. PII: Name Email Phone Company Address

Zendesk

369 companies

Customer Support Services: Purpose: Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base Platform PII: Name Email Potential other PII disclosed by customer during chat session

Communications

Slack

520 companies

SaaS Collaboration Toolset: Purpose: Collaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility. PII: Email IP Address

Developer Platform

Atlassian

267 companies

SaaS Collaboration Toolset: Purpose: Collaboration toolset for wiki pages as well as tracking development work that can reference items such as feature requests from customers. PII: Name Email Phone

Google Workspace

255 companies

SaaS Collaboration Toolset: Purpose: SaaS Collaboration toolset for storing business information as well as email, but *no actual user data flows through Google Workspace*. PII: Name Email Potential other PII disclosed by customer via email