SoSafe
SoSafe uses 19 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 14, 2026.
AI Stack
Model Serving
Foundation Models
Provision of interactive support, text creation and analysis, and other AI-powered tools. This provider is only required to the extent the Controller enables the usage of AI.
Provision of interactive awareness and support and other AI-powered tools.
Infrastructure
Cloud & Networking
Hosting of all current and future components essential for the operational functionality of the SoSafe Platform, including API interfaces, data storage systems, analytical tools, hosting of (optional) AI chatbots and tools, and communication capabilities.
Provision of interactive support, text creation and analysis, and other AI-powered tools. This provider is only required to the extent the Controller enables the usage of AI.
Observability
Provision of technical monitoring service for hybrid cloud applications provided on a SaaS-based data analytics platform.
Provision of technical monitoring service for hybrid cloud applications provided on a SaaS-based data analytics platform.
Product error tracking and performance monitoring
Developer Platform
Integration of Controller Active Directory. This provider is only required to the extent the Controller requests Active Directory integration for automated uploading and regular updating of end-user data on the Processor platform.
AI-driven localization of product UI strings and content at build time, including processing of translation APIs, glossaries, and brand voice guidelines. This provider is only required to the extent the Controller enables the usage of AI.
Provision of customer support and ticketing services, including the management, tracking and resolution of customer inquiries and support requests. This provider is only relevant for complex cases.
Provision of feature flag management and feature toggling services.
Scalable security tool integrations, enabling the ingestion and processing of third-party security signals. This provider is only required to the extent the Controller requests security stack integration.
CRM & Support
Provision of customer success management and account management services. This provider is only relevant if the Controller uses Processor’s customer support or interacts with Processor for other operational purposes related to the services.
Provision of customer support and ticketing services, including the management, tracking and resolution of customer inquiries and support requests, and the use of AI and machine learning functionalities to assist with, automate and improve customer support operations.
Model labs reached through vendors 3
SoSafe does not list these model providers. Vendors on its list name them on their own subprocessor lists.
- Google (Gemini)throughAtlassian,Amplitude,ElevenLabs,Planhat
- MistralthroughZendesk
- SpaceXAIthroughElevenLabs
Changes
Checked Nov 14, 2026Source
This is the first saved copy of SoSafe’s subprocessor list. Added and removed vendors will show here after the next check.
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