Shiji

Vertical / Industry-Specific18 vendorsUpdated Nov 14, 2026shijigroup.com Subprocessor list

Shiji uses 18 subprocessors and infrastructure vendors, including AWS, Google Cloud and Azure, based on its public subprocessor list. Last checked Nov 14, 2026.

AI Stack · 0

Infrastructure · 18

Infrastructure

Cloud & Networking

Hosting Provider

Hosting Provider

Integrated Service Provider (Cognitive language API used for intent and entity detection).

Integrated Service Provider (translation services used in the application)

Hosting Provider

Hosting Provider

Integrated Service Provider (storage of the information and resources related to the provision of the services)

Hosting Provider

Hosting Provider

Data Pipeline

Integrated Service Provider (temporary data storage during migration to PMS)

Developer Platform

Integrated Service Provider (Platform to design, deploy, secure, promote, and monitor API products)

CRM & Support

Integrated Service Provider (Usage Tracking and In-app Engagement Tool)

Integrated Service Provider (Proactive Communications)

Communications

Mail services to send the surveys

Integrated Service Provider (email provider)

Integrated Service Provider ( SMS messaging provider)

Integrated Service Provider (mail service provider)

Productivity & Collaboration

Integrated Service Provider (CRM, ticketing)

Model labs reached through vendors 3

Shiji does not list these model providers. Vendors on its list name them on their own subprocessor lists.

OpenAIthroughZendesk,Mailchimp,Gainsight
AnthropicthroughZendesk,Gainsight
MistralthroughZendesk

Changes

Checked Nov 14, 2026Source

This is the first saved copy of Shiji’s subprocessor list. Added and removed vendors will show here after the next check.

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