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Compare/HubSpot vs Zendesk

HubSpot vs Zendesk

CRM & Support
HubSpot logo
HubSpot
CRM & Support
410companies (25%)
15Five✓3DLookAgendrixAgiloftAgriWebbAhaSlidesAhrefsai-cousticsAidocAirmeetAllegrowAlowareAlphaSenseAmplifyAnywordApaleo✓Appetize.ioAptible✓ArchbeeArize AIAudioCodesAurora Solar✓Avoca✓AxeroAxureaytm✓B12Backblaze✓Bark✓BazaarvoiceBettermodeBigTime✓Birdview PSA✓BitwardenBlue J✓BridgeBrightLocal✓BuildkiteBytescaleCallHippoCallHub✓Centric SoftwareCerebrasChameleonChartbeat✓ChartHop✓Check PointCircle✓CivicClaroty✓ClearPoint StrategyCleverTapClientSuccessCloudCannonCloudFactoryCluesoCoalitionCobalt✓CodemodCodeRabbitCoderbyteCoderPadCoframeCognism✓Cognition AI✓CometChat✓CometlyConcordContractbookContractSafeConvertKitCouchdrop✓CourierCrayon✓Crescendo AI✓CrowdinCrunchtime✓CurrentWareCybelAngelCypress✓Darktrace✓DashDash0DataboxDataForSEOData ZooDealRoomDeepgramDeepsetDefaultDeliverect✓DelveDemioDext✓DhiWiseDigital MatterDiligentDisplayr✓DoodleDovetailDoxy.meDragonflyDrugBankEncordEndor LabsEnergageEnpassEntireEntriEnzuzoEventMobiEvervaultExact✓ExpensifyExpoEyeotaEZO✓FathomFeedlyFellowFilevine✓Fireblocks✓First Orion✓FlagsmithFlatiron Health✓FlipsnackFlocklerFloQast✓Fly.ioFlywire✓FramerFreightos✓Fresha✓Frontegg✓FunnelStoryGaggleAMP✓Gather✓GC AIGeckoboardGenie AIGlideGoDataFeed✓Goodnotes✓GorgiasGrainGravitee✓GroqgroundcoverGrowSurfGrow TherapyGrowthXGrowthZoneGruntworkGumloopGymdeskHackerRankHarvest✓Heidi HealthHeron DataHexHexnode✓HeyOrcaHMHHubble NetworkHumaansHumanloopHyperStartIDEXXImageKitInEventinFeedo✓influencers.clubInMotion HostingIntapp✓Integrate✓InteractIruJatheon✓JiminnyJina AIJobAdder✓JuiceboxKaizo✓KamiKetchKlevu✓KnackKobiton✓Krisp✓KurrentLakeraLambda LabsLaw Insider✓Lightning AILightspeed✓LILTLindy.aiLinearLivekitLocusLogit.ioLovableLuma AILumen5Marker.ioMarqMastraMEDDICCMediafly✓MeltwaterMetaplaneMezmoMindgard✓MindtickleMinIOMittiMixmaxMixpanelMoesifMurf.aiNangoNanonets✓NavatticNebiusNectarNeonNewsela✓Nextivangrok✓NitroNocoDBNoonlightNorthbeamNozomi NetworksNutrient✓Nylas✓OkendoOmnisendOpenMetal✓OpenSanctionsOptimal WorkshopOptiSigns✓Ory✓PabauPanther LabsPAR Technology✓Particle✓PDQ✓PeopleForcePerconaPhocas SoftwarePhotoroomPicus Security✓PiecesPlainPlanePlanner 5DPlaybookUXPleoPlivo✓PocusPolar AnalyticsPollyPolytomicPowtoon✓PractiTestPrerender.ioPresetPrezi✓PrivyProductiveProductlane✓Proposify✓PublishDrivePush SecurityPydanticQdrantQuickReply.aiQwotedRainforest QA✓RangeRask AIRead AI✓ReadMeRecite MeReclaim.aiRecruit CRMReferral RockRegie.aiRekaRelevance AIRemeshReplit✓Retell AIRevenue.io✓RewardfulRival IQRobin AIRocketRoktRootlyRunnRunPodSaleorSaleskenSapia.aiScoro✓Shapr3D✓ShipBobShippyPro✓ShortStack✓Sigma Computing✓SigNozSignWellSimplyBook.meSimScaleSMART TechnologiesSnykSocialPilotSolarWinds✓Sola SecuritySolink✓Spark Hire✓Speechmatics✓Spekit✓SpellbookStampliStandard MetricsStarburstStoryChiefStorydocSupabaseSurfer SEOSurrealDBSwarmiaSylveraSynadia✓TabilityTalkpal✓Tapcart✓TeamSenseTermly✓TexAuTextExpanderTextioTextlineThe Predictive IndexThingLink✓Thinkific✓ThriveSparrow✓Time DoctorTinybirdtl;dvTogglTonic AITransifexTrintTrueinTubular Labs✓Unbabel✓UnstructuredUpGuardUptime.com✓UserflowUXCamVacation TrackerVantageVast.aiVectaraVelocityEHS✓Velocity GlobalVerdaVerisoulVervoe✓VespaViktorVisibleVista Social✓VisualpingVitallyVoiceflow✓Vouched✓WarpWave ConnectWaybookWeaviateWeTravelWeVideo✓WildApricot✓WilloWooclapWootricWorkleap✓WorkOS✓WorkRampWritesonicxAI✓Xodo SignXola✓You.comYousignYugabyteDB✓Zenity✓ZeplinZeroBounce✓Ziflow✓Zilliz (Milvus)✓Zonka FeedbackZURBZyte
Zendesk logo
Zendesk
CRM & Support
369companies (23%)
15Five✓1PasswordActiveCampaignActivTrakAddeparAha!AirbyteAircallAirshipairSlateAirwallexAivenApaleo✓Apollo GraphQLAppDirectAppsFlyerAptible✓Arctic WolfArkose LabsAstronomerAtlassianAuditBoardAurora Solar✓Avoca✓aytm✓Backblaze✓Bark✓Barracuda NetworksBeameryBeautiful.aiBenchmark EmailBenevityBetterCloudBigTime✓Birdview PSA✓BlackboardBloomreachBlue J✓BoxBrainPOPBrandwatchBrevoBrightLocal✓Brisk TeachingBrizyBuildiumBuzzStreamCAKE.comCalendlyCallHub✓CanvaCaptivateIQCeltxChartbeat✓ChartboostChartHop✓ChatBotKitCheckrChronosphereChurnZeroCircle✓CisionClaroty✓ClearbitClickUpClioCloseCloudbedsCloudflareCloudinaryCobalt✓Cognism✓CognitionCognition AI✓CometChat✓ConfluentContentsquareContrast SecurityConversicaCookieFirstCookieYesCoralogixCouchdrop✓CraftCrayon✓Crescendo AI✓CrestaCrunchtime✓CrusoeCulture AmpCypress✓Darktrace✓DashlaneDatadogDatarailsDeliverect✓DeltekDescriptDext✓DialpadDisplayr✓DocHubDocmostDocuClipperDroneDeployDropboxDuffelDuplicatiEcoOnlineEdge DeltaEgnyteElevenLabsEmployEvernoteExact✓EZO✓F5FastmailFeedonomicsFigmaFilevine✓Fireblocks✓First Orion✓Flatiron Health✓FlippingBookFloQast✓Flywire✓FormatFortinetFourthFreedomPayFreightos✓Fresha✓FreshBooksFrontegg✓FullStoryFundraise UpGaggleAMP✓GainsightGather✓GatsbyGitGuardianGitHub CopilotGitLabGleanGlockAppsGlossGeniusGoCanvasGoDataFeed✓Goodnotes✓GrammarlyGravitee✓GreenhouseGrip SecurityHarnessHarvest✓HasuraHave I Been PwnedHeartbeatHexnode✓HiBobHigher LogicHireVueHivebriteHorizon3.aiHoxhuntImpervainFeedo✓InstabaseIntapp✓Integrate✓InvictiJanuaryJasperJatheon✓JellyfishJetBrainsJobAdder✓JobviteJW PlayerKahoot!Kaizo✓KallidusKentikKlaviyoKlevu✓Kobiton✓Komodo HealthKrisp✓KrispCallKudoboardLatticeLaw Insider✓LeadIQLearnUponLevel AccessLeverLightspeed✓Line2LobLookerLoomLumiveroMailchimpMailerooMalwarebytesMangoAppsMapboxMariaDBMattermostMaxioMedalliaMediafly✓MetadataMindgard✓MiroModern TreasuryMomentumMoqupsMozillaMutinyNanonets✓NarvarNeon OneNetenrichNewsela✓ngrok✓NinjaOneNotabilityNutrient✓Nylas✓Obsidian SecurityON24OpenMetal✓OptiSigns✓Ory✓Otter.aiOysterPageUpPantheonparcelLabParsecPAR Technology✓Particle✓PartnerStackpdfFillerPDQ✓People Data LabsPexipPianoPicus Security✓Planet LabsPlanetScalePlanning CenterPlivo✓PostmanPOWRPowtoon✓Prezi✓ProdigyProductlane✓Proposify✓QuoQustodioRadancyRainforest QA✓RampRead AI✓RechargeRecraftRedisRedpandaReliaQuestReplit✓Revenue.io✓RithumSalesforceSambaNovaSamsaraScale AIScoro✓SendosoSentinelOneServiceTitanSevenRoomsShapr3D✓SheerIDShijiShippyPro✓ShortStack✓Sigma Computing✓SignifydSkioSkyflowSlackSmartRecruitersSOCiSolarWinds✓Solink✓SonarSoSafeSpark Hire✓Speechmatics✓Spekit✓Spring HealthStoryblokStoryboard ThatStovaSuperhumanSynackSynadia✓Talkpal✓Tapcart✓TeamleaderTeleportTelnyxTemplafyTermly✓ThingLink✓Thinkific✓ThreatDownThriveSparrow✓TinesTorqTotangoTraceableTradeshiftTray.ioTubular Labs✓Tulip InterfacesTUNETwingateUberflipUKGUnbabel✓UnbounceUnleashUptime.com✓User InterviewsVeeva SystemsVelocityEHS✓Vena SolutionsVervoe✓VirtruVista Social✓Voiceflow✓Vouched✓VoyadoWebflowWeVideo✓WhatfixWildApricot✓WizWorkableWorkdayWorkleap✓WorkOS✓WrikexAI✓Xola✓YeswareYolaYugabyteDB✓ZapierZenity✓ZeroBounce✓Ziflow✓Zilliz (Milvus)✓Zip

Key Differences

HubSpot is used by 410 companies while Zendesk is used by 369 companies. 118 companies use both.

HubSpot has 25% adoption across tracked AI companies, compared to 23% for Zendesk.

292 companies use only HubSpot: 3DLook, Agendrix, Agiloft, AgriWebb, AhaSlides, Ahrefs, ai-coustics, Aidoc, Airmeet, Allegrow, Aloware, AlphaSense, Amplify, Anyword, Appetize.io, Archbee, Arize AI, AudioCodes, Axero, Axure, B12, Bazaarvoice, Bettermode, Bitwarden, Bridge, Buildkite, Bytescale, CallHippo, Centric Software, Cerebras, Chameleon, Check Point, Civic, ClearPoint Strategy, CleverTap, ClientSuccess, CloudCannon, CloudFactory, Clueso, Coalition, Codemod, CodeRabbit, Coderbyte, CoderPad, Coframe, Cometly, Concord, Contractbook, ContractSafe, ConvertKit, Courier, Crowdin, CurrentWare, CybelAngel, Dash, Dash0, Databox, DataForSEO, Data Zoo, DealRoom, Deepgram, Deepset, Default, Delve, Demio, DhiWise, Digital Matter, Diligent, Doodle, Dovetail, Doxy.me, Dragonfly, DrugBank, Encord, Endor Labs, Energage, Enpass, Entire, Entri, Enzuzo, EventMobi, Evervault, Expensify, Expo, Eyeota, Fathom, Feedly, Fellow, Flagsmith, Flipsnack, Flockler, Fly.io, Framer, FunnelStory, GC AI, Geckoboard, Genie AI, Glide, Gorgias, Grain, Groq, groundcover, GrowSurf, Grow Therapy, GrowthX, GrowthZone, Gruntwork, Gumloop, Gymdesk, HackerRank, Heidi Health, Heron Data, Hex, HeyOrca, HMH, Hubble Network, Humaans, Humanloop, HyperStart, IDEXX, ImageKit, InEvent, influencers.club, InMotion Hosting, Interact, Iru, Jiminny, Jina AI, Juicebox, Kami, Ketch, Knack, Kurrent, Lakera, Lambda Labs, Lightning AI, LILT, Lindy.ai, Linear, Livekit, Locus, Logit.io, Lovable, Luma AI, Lumen5, Marker.io, Marq, Mastra, MEDDICC, Meltwater, Metaplane, Mezmo, Mindtickle, MinIO, Mitti, Mixmax, Mixpanel, Moesif, Murf.ai, Nango, Navattic, Nebius, Nectar, Neon, Nextiva, Nitro, NocoDB, Noonlight, Northbeam, Nozomi Networks, Okendo, Omnisend, OpenSanctions, Optimal Workshop, Pabau, Panther Labs, PeopleForce, Percona, Phocas Software, Photoroom, Pieces, Plain, Plane, Planner 5D, PlaybookUX, Pleo, Pocus, Polar Analytics, Polly, Polytomic, PractiTest, Prerender.io, Preset, Privy, Productive, PublishDrive, Push Security, Pydantic, Qdrant, QuickReply.ai, Qwoted, Range, Rask AI, ReadMe, Recite Me, Reclaim.ai, Recruit CRM, Referral Rock, Regie.ai, Reka, Relevance AI, Remesh, Retell AI, Rewardful, Rival IQ, Robin AI, Rocket, Rokt, Rootly, Runn, RunPod, Saleor, Salesken, Sapia.ai, ShipBob, SigNoz, SignWell, SimplyBook.me, SimScale, SMART Technologies, Snyk, SocialPilot, Sola Security, Spellbook, Stampli, Standard Metrics, Starburst, StoryChief, Storydoc, Supabase, Surfer SEO, SurrealDB, Swarmia, Sylvera, Tability, TeamSense, TexAu, TextExpander, Textio, Textline, The Predictive Index, Time Doctor, Tinybird, tl;dv, Toggl, Tonic AI, Transifex, Trint, Truein, Unstructured, UpGuard, Userflow, UXCam, Vacation Tracker, Vantage, Vast.ai, Vectara, Velocity Global, Verda, Verisoul, Vespa, Viktor, Visible, Visualping, Vitally, Warp, Wave Connect, Waybook, Weaviate, WeTravel, Willo, Wooclap, Wootric, WorkRamp, Writesonic, Xodo Sign, You.com, Yousign, Zeplin, Zonka Feedback, ZURB, Zyte.

251 companies use only Zendesk: 1Password, ActiveCampaign, ActivTrak, Addepar, Aha!, Airbyte, Aircall, Airship, airSlate, Airwallex, Aiven, Apollo GraphQL, AppDirect, AppsFlyer, Arctic Wolf, Arkose Labs, Astronomer, Atlassian, AuditBoard, Barracuda Networks, Beamery, Beautiful.ai, Benchmark Email, Benevity, BetterCloud, Blackboard, Bloomreach, Box, BrainPOP, Brandwatch, Brevo, Brisk Teaching, Brizy, Buildium, BuzzStream, CAKE.com, Calendly, Canva, CaptivateIQ, Celtx, Chartboost, ChatBotKit, Checkr, Chronosphere, ChurnZero, Cision, Clearbit, ClickUp, Clio, Close, Cloudbeds, Cloudflare, Cloudinary, Cognition, Confluent, Contentsquare, Contrast Security, Conversica, CookieFirst, CookieYes, Coralogix, Craft, Cresta, Crusoe, Culture Amp, Dashlane, Datadog, Datarails, Deltek, Descript, Dialpad, DocHub, Docmost, DocuClipper, DroneDeploy, Dropbox, Duffel, Duplicati, EcoOnline, Edge Delta, Egnyte, ElevenLabs, Employ, Evernote, F5, Fastmail, Feedonomics, Figma, FlippingBook, Format, Fortinet, Fourth, FreedomPay, FreshBooks, FullStory, Fundraise Up, Gainsight, Gatsby, GitGuardian, GitHub Copilot, GitLab, Glean, GlockApps, GlossGenius, GoCanvas, Grammarly, Greenhouse, Grip Security, Harness, Hasura, Have I Been Pwned, Heartbeat, HiBob, Higher Logic, HireVue, Hivebrite, Horizon3.ai, Hoxhunt, Imperva, Instabase, Invicti, January, Jasper, Jellyfish, JetBrains, Jobvite, JW Player, Kahoot!, Kallidus, Kentik, Klaviyo, Komodo Health, KrispCall, Kudoboard, Lattice, LeadIQ, LearnUpon, Level Access, Lever, Line2, Lob, Looker, Loom, Lumivero, Mailchimp, Maileroo, Malwarebytes, MangoApps, Mapbox, MariaDB, Mattermost, Maxio, Medallia, Metadata, Miro, Modern Treasury, Momentum, Moqups, Mozilla, Mutiny, Narvar, Neon One, Netenrich, NinjaOne, Notability, Obsidian Security, ON24, Otter.ai, Oyster, PageUp, Pantheon, parcelLab, Parsec, PartnerStack, pdfFiller, People Data Labs, Pexip, Piano, Planet Labs, PlanetScale, Planning Center, Postman, POWR, Prodigy, Quo, Qustodio, Radancy, Ramp, Recharge, Recraft, Redis, Redpanda, ReliaQuest, Rithum, Salesforce, SambaNova, Samsara, Scale AI, Sendoso, SentinelOne, ServiceTitan, SevenRooms, SheerID, Shiji, Signifyd, Skio, Skyflow, Slack, SmartRecruiters, SOCi, Sonar, SoSafe, Spring Health, Storyblok, Storyboard That, Stova, Superhuman, Synack, Teamleader, Teleport, Telnyx, Templafy, ThreatDown, Tines, Torq, Totango, Traceable, Tradeshift, Tray.io, Tulip Interfaces, TUNE, Twingate, Uberflip, UKG, Unbounce, Unleash, User Interviews, Veeva Systems, Vena Solutions, Virtru, Voyado, Webflow, Whatfix, Wiz, Workable, Workday, Wrike, Yesware, Yola, Zapier, Zip.

Alternatives (CRM & Support)