Vitally
Vitally uses 21 subprocessors and infrastructure vendors, including AWS, Stripe and Slack, based on its public subprocessor list. Last checked Nov 10, 2026.
AI Stack
Infrastructure
Observability
Billing & Payments
Analytics & BI
user data is stored in Fullstory for support and issue tracking purposes
pulls data from multiple sources; may process and temporarily store user data of current customers
product instrumentation including user data is used for product analytics
user data is tracked in Segment for forwarding to other subprocessors, like Intercom
Basic user data storage
CRM & Support
call recordings between Vitally employees and users and sales prospects, which may contain user data
basic user data (e.g. name, email, shared conversations) is stored in Hubspot
user data is maintained in Intercom for live chat and support
Communications
Developer Platform
user data is sometimes discussed and referenced in tasks and comments in Asana
user data is sometimes discussed and referenced in tasks and comments in Jira
connects to production systems as a UI for internal tooling that may process user data
some user data is sent to Zapier for forwarding to other subprocessors, like Slack
Productivity & Collaboration
Model labs reached through vendors 3
Vitally does not list these model providers. Vendors on its list name them on their own subprocessor lists.
Changes
Mar 5, 2026 to Nov 10, 2026Source
No vendors added or removed since Mar 5, 2026.
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