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Compare/Salesforce vs Intercom

Salesforce vs Intercom

CRM & Support
Salesforce logo
Salesforce
CRM & Support
399companies (24%)
15Five✓1Mind1Password✓Abnormal SecurityAccruentAcquiaAcronisActivTrak✓AddeparAerospikeAidocAirtableAirwallexAivenAlationAlowareAlphaSenseAmplifyApollo GraphQL✓Arctic WolfArticulate✓Artisan AIAsana✓Assort HealthAurora SolarAvalaraAvettaAVEVAaytmBackblazeBarracuda Networks✓BeameryBeautiful.aiBetterCloudBettermode✓BigTimeBilltrustBlackboardBlackLineBlinkOpsBluebeamBlue JBoomiBrainPOPBrexBridgeBrightcoveBrisk TeachingBrowserStackBullhornCaptivateIQCeltxCerebrasChartbeatChartboost✓ChartHopCheck Point✓CircleCivicClariClaroty✓ClearPoint Strategy✓CleverCleverTapClickHouseClickUpClioCloudbedsCloudFactoryCloudflareCoalitionCobaltCodeRabbitCoderPadCognismCompanyCam✓CongaContentsquareContrast SecurityCoralogix✓CradlepointCrayonCriteriaCulture Amp✓Cvent✓CybelAngelCypressDarktraceDashlaneDatabricksDatacolorDatadogDataRobotDeepgramDeepsetDeltek✓Demio✓Denodo✓DescriptDevolutionsDext✓Diligent✓DISCODocuSignDomino Data Lab✓DoppelDovetail✓Drata✓DroneDeploy✓DropboxDynatraceEcoOnlineEdge DeltaEgnyteEightfold AIElasticElectricEmployEndor LabsEnergageEptura✓EverbridgeEyeotaF5✓FalFilevineFireblocks✓First OrionFlatiron HealthFloQastFlywireFourthFreshBooksFullStoryGainsightGatsbyGenesysGigamonGitpodGlean✓GoCanvasGoosechase✓Grip SecurityGroq✓GumloopHackerOne✓HasuraHCSSHexHighRadiusHightouchHMH✓HoneycombHorizon3.aiHPHume AIIDEXXImmutaImpervaInEvent✓InfisicalInfobloxIntegrateInvictiIvantiJAGGAERJellyfishJetBrainsJobviteKaseyaKentikKickserv✓Knak✓Komodo HealthKrispKudoboardLabelbox✓Lakera✓Landing AILangfuseLearnUponLegitScript✓LevelBlue✓LeverLighticoLILTLine2Liquid WebLitmosLitmusLivekitLob✓Lokalise✓Lucky OrangeLumen5LumiveroLusha✓MagicSchool AI✓MagnoliaMangoAppsMarketMuseMarkpromptMattermostMatterportMaxioMediaflyMeltwater✓MemberSpaceMetabaseMezmo✓Mindtickle✓MinIOMitti✓Mixmax✓MoesifMongoDB✓MuralNavanNavatticNeonNeon OneNetlifyNew RelicNewsCatcherNewsela✓NextivangrokNitro✓Nozomi NetworksNutanix✓NutrientOktaOneTrustOpenAIOrderful✓Overjet✓PagerDutyPageUpPantheonPanther LabsParabolaParsecPAR TechnologyParticlePDQPearsonPeople.ai✓PerconaPianoPic-Time✓Picus SecurityPigmentPilotPineconePing IdentityPlainPlanetPlanet LabsPlanetScalePlivoPodiumPoolsidePostmanPreziProcorePushpayPush SecurityQdrantQualifiedQuiqRainFocus✓Rapid7RapidRatings✓ReadMeRecall.aiRechargeRecraftRedisRefersion✓ReportGarden✓ResendReservRevenue GridRevenue.ioRipplingRithumRival IQ✓SambaNovaSamsaraSapia.ai✓Scale AISecureframe✓SendosoSentinelOneServiceChannelServiceTitanShapr3DShareFileShipBob✓Sigma Computing✓SignifydSilverchairSimScale✓SisenseSkio✓SmartRecruitersSmartsheetSMART TechnologiesSnyk✓SOCiSogolyticsSolarWinds✓Sola SecuritySolink✓SourcegraphSpark Hire✓SpeechmaticsSpekitSpendesk✓Standard Metrics✓StarburstStoryblokStovaStriderStripeSumo LogicSylvera✓SynackSynadiaSyndigoSysdigTackle.ioTapcart✓TeamSupportTeleportTelnyx✓TemplafyTestMu AITexAuTextioTextUs✓The Predictive Index✓ThinkificThoughtSpot✓ThreatDownTigerDataTines✓TinybirdTogether AITonic AI✓Totango✓TradeshiftTransifex✓Trigger.devTrintechTryBooking✓Tubular LabsTUNEUberallUberflipUKGUmamiUnbabel✓Upstage✓v0ValidityVanta✓VantageVectra AIVeeva SystemsVelocityEHSVelocity GlobalVena SolutionsVendavoVeracodeVercelVerkada✓VirtruViz.aiVizrt✓WarmlyWatershedWeaveWebflowWeVideoWhatfixWootric✓WorkOSWorkRamp✓XBOWYotpoYousign✓YubicoYugabyteDBZeplin✓ZiflowZoomInfoZscalerZyte
Intercom logo
Intercom
CRM & Support
374companies (23%)
15Five✓1Password✓9finActivTrak✓AdwaveAgendrixAgiloftAgriWebbAhrefsAI21 LabsAircallairSlateAllegrowAnaraAnthropicApollo GraphQL✓AppointletArticulate✓Asana✓AtlassianAttention InsightAttioAudioCodesBardeenBarracuda Networks✓BazaarvoiceBeeboleBenchmark EmailBenevityBettermode✓BirchBirdview PSABlockSurveyBooqableBrand24BrandwatchBrightHireBugHerdBuzzStreamCal.comCalendlyCalypsoAICentric SoftwareChameleonChartboost✓ChatPRDCheck Point✓CircleCICisionClaroty✓ClayClearPoint Strategy✓ClientSuccessCloudinaryCometlyCompanyCam✓CookieYesCopperCopy.aiCoralogix✓CortiCouchdropCrowdcastCube DevCulture Amp✓Cvent✓DashDataboxDataForSEODealRoomDeliverectDeltek✓Demio✓Denodo✓Dext✓Diligent✓DockDocumentation.AIDomino Data Lab✓DoodleDovetail✓Doxy.meDrata✓DroneDeploy✓DubsadoeCardWidgeteesel AIElicitEmergentEmplifiEnzuzoEptura✓EveryExactF5✓Fast.ioFathomFeedlyFellowFermat CommerceFigmaFilloutFireblocks✓FocusmateFramerFreightosFundraise UpFunnelStoryGammaGC AIGeckoboardGemPagesGeocodioGlean✓Glitter AIGoosechase✓GrainGraviteeGroq✓Grow TherapyHackerOne✓HarnessHeartbeatHeidi HealthHeptabaseHexnodeHeyGenHeyOrcaHigher LogicHiPeopleHMH✓HumaansHumanloopHunterHyperleap AIHyperproofHyperStartImageKitImprovMXIndyInEvent✓influencers.clubInMotion HostingInroInscribe AIInsightlyInstantlyInteractInVideoinvolve.meJetpack WorkflowJiminnyJob BoardlyKaizoKallidusKalshiKamiKetchKeyword InsightsKickserv✓KnackKnak✓KnockLabelbox✓Lakera✓LatticeLaunchNotesLegitScript✓lemlistLevelBlue✓LightspeedLinearLiveSessionLob✓Logit.ioLokalise✓LovableLoxoLuminanceLusha✓MaestraMagicSchool AI✓MangoolsManusManyRequestsMarker.ioMarsProxiesMedalliaMeltwater✓MetaplaneMezmo✓Mindtickle✓MiroMistralMitti✓Mixmax✓MockFlowModashMonday.comMongoDB✓MotionNanonetsNapkin AINapoleonCatNaturalReaderNectarNeetoNeptune.aiNewsela✓NiftyNitro✓NooksNova AnalyticsNovuNutanix✓OkendoOmnisendOneAdvancedOptimal WorkshopOrderful✓Otter.aiOverjet✓OverloopPabauPaperformPaperguidePathFactoryPeelPencilPeople.ai✓PeopleForcePerplexityPheedLoopPhenomPhotoroomPic-Time✓PinpointPipedrivePlanhatPlanner 5DPlaybookUXPolar AnalyticsPostizPrivate PackagistProductiveProductlanePuzzleQwotedRainFocus✓Rainforest QARangeRapidRatings✓Rask AIReality DefenderReckonReclaim.aiRecruit CRMRecruiteeReferral RockRefersion✓Reflection AIRELEX SolutionsReportGarden✓RewardfulRival IQ✓RoktRootlyRunnSana LabsSapia.ai✓SatisMeterSearchApiSecureframe✓SentryShipBob✓ShippyProShorthandShort.ioSigma Computing✓SimplecastSimplesatSimScale✓SintraSiroSkio✓SliteSmartSuiteSmartTaskSnipdSnyk✓SolarWinds✓Solink✓SpacebringSpark Hire✓SpeechifySpeedCurveSpellbookSpendesk✓Sprout SocialStampliStandard Metrics✓StanduplyStatusCakeStoryChiefStorydocSumsubSupademoSuperSupernormalSurrealDBSurvicateSwapcardSybillSylvera✓SynthesiaTabilityTapcart✓TaskadeTelnyx✓TermlyTextExpanderTextlineTextUs✓The Predictive Index✓ThoughtSpot✓Tines✓tl;dvTogglToltTonic AI✓TorqTotango✓TraackrTrackingTimeTractianTransifex✓Tray.ioTryBooking✓Tulip InterfacesTwelve LabsTwingateTypefullyUnbabel✓Upstage✓UpstashUptimeRobotUserbackUserflowUXCamV7Vanta✓Verkada✓VeryfiViktorVisibleVista SocialVitallyVizrt✓VoicenotesWalnutWave ConnectWaybookWeTravelWooclapWootric✓WorkatoWorkBoardWorkleapWorkRamp✓Yousign✓Zeplin✓ZipZiteZonka Feedback

Key Differences

Salesforce is used by 399 companies while Intercom is used by 374 companies. 94 companies use both.

Salesforce has 24% adoption across tracked AI companies, compared to 23% for Intercom.

305 companies use only Salesforce: 1Mind, Abnormal Security, Accruent, Acquia, Acronis, Addepar, Aerospike, Aidoc, Airtable, Airwallex, Aiven, Alation, Aloware, AlphaSense, Amplify, Arctic Wolf, Artisan AI, Assort Health, Aurora Solar, Avalara, Avetta, AVEVA, aytm, Backblaze, Beamery, Beautiful.ai, BetterCloud, BigTime, Billtrust, Blackboard, BlackLine, BlinkOps, Bluebeam, Blue J, Boomi, BrainPOP, Brex, Bridge, Brightcove, Brisk Teaching, BrowserStack, Bullhorn, CaptivateIQ, Celtx, Cerebras, Chartbeat, ChartHop, Circle, Civic, Clari, Clever, CleverTap, ClickHouse, ClickUp, Clio, Cloudbeds, CloudFactory, Cloudflare, Coalition, Cobalt, CodeRabbit, CoderPad, Cognism, Conga, Contentsquare, Contrast Security, Cradlepoint, Crayon, Criteria, CybelAngel, Cypress, Darktrace, Dashlane, Databricks, Datacolor, Datadog, DataRobot, Deepgram, Deepset, Descript, Devolutions, DISCO, DocuSign, Doppel, Dropbox, Dynatrace, EcoOnline, Edge Delta, Egnyte, Eightfold AI, Elastic, Electric, Employ, Endor Labs, Energage, Everbridge, Eyeota, Fal, Filevine, First Orion, Flatiron Health, FloQast, Flywire, Fourth, FreshBooks, FullStory, Gainsight, Gatsby, Genesys, Gigamon, Gitpod, GoCanvas, Grip Security, Gumloop, Hasura, HCSS, Hex, HighRadius, Hightouch, Honeycomb, Horizon3.ai, HP, Hume AI, IDEXX, Immuta, Imperva, Infisical, Infoblox, Integrate, Invicti, Ivanti, JAGGAER, Jellyfish, JetBrains, Jobvite, Kaseya, Kentik, Komodo Health, Krisp, Kudoboard, Landing AI, Langfuse, LearnUpon, Lever, Lightico, LILT, Line2, Liquid Web, Litmos, Litmus, Livekit, Lucky Orange, Lumen5, Lumivero, Magnolia, MangoApps, MarketMuse, Markprompt, Mattermost, Matterport, Maxio, Mediafly, MemberSpace, Metabase, MinIO, Moesif, Mural, Navan, Navattic, Neon, Neon One, Netlify, New Relic, NewsCatcher, Nextiva, ngrok, Nozomi Networks, Nutrient, Okta, OneTrust, OpenAI, PagerDuty, PageUp, Pantheon, Panther Labs, Parabola, Parsec, PAR Technology, Particle, PDQ, Pearson, Percona, Piano, Picus Security, Pigment, Pilot, Pinecone, Ping Identity, Plain, Planet, Planet Labs, PlanetScale, Plivo, Podium, Poolside, Postman, Prezi, Procore, Pushpay, Push Security, Qdrant, Qualified, Quiq, Rapid7, ReadMe, Recall.ai, Recharge, Recraft, Redis, Resend, Reserv, Revenue Grid, Revenue.io, Rippling, Rithum, SambaNova, Samsara, Scale AI, Sendoso, SentinelOne, ServiceChannel, ServiceTitan, Shapr3D, ShareFile, Signifyd, Silverchair, Sisense, SmartRecruiters, Smartsheet, SMART Technologies, SOCi, Sogolytics, Sola Security, Sourcegraph, Speechmatics, Spekit, Starburst, Storyblok, Stova, Strider, Stripe, Sumo Logic, Synack, Synadia, Syndigo, Sysdig, Tackle.io, TeamSupport, Teleport, Templafy, TestMu AI, TexAu, Textio, Thinkific, ThreatDown, TigerData, Tinybird, Together AI, Tradeshift, Trigger.dev, Trintech, Tubular Labs, TUNE, Uberall, Uberflip, UKG, Umami, v0, Validity, Vantage, Vectra AI, Veeva Systems, VelocityEHS, Velocity Global, Vena Solutions, Vendavo, Veracode, Vercel, Virtru, Viz.ai, Warmly, Watershed, Weave, Webflow, WeVideo, Whatfix, WorkOS, XBOW, Yotpo, Yubico, YugabyteDB, Ziflow, ZoomInfo, Zscaler, Zyte.

280 companies use only Intercom: 9fin, Adwave, Agendrix, Agiloft, AgriWebb, Ahrefs, AI21 Labs, Aircall, airSlate, Allegrow, Anara, Anthropic, Appointlet, Atlassian, Attention Insight, Attio, AudioCodes, Bardeen, Bazaarvoice, Beebole, Benchmark Email, Benevity, Birch, Birdview PSA, BlockSurvey, Booqable, Brand24, Brandwatch, BrightHire, BugHerd, BuzzStream, Cal.com, Calendly, CalypsoAI, Centric Software, Chameleon, ChatPRD, CircleCI, Cision, Clay, ClientSuccess, Cloudinary, Cometly, CookieYes, Copper, Copy.ai, Corti, Couchdrop, Crowdcast, Cube Dev, Dash, Databox, DataForSEO, DealRoom, Deliverect, Dock, Documentation.AI, Doodle, Doxy.me, Dubsado, eCardWidget, eesel AI, Elicit, Emergent, Emplifi, Enzuzo, Every, Exact, Fast.io, Fathom, Feedly, Fellow, Fermat Commerce, Figma, Fillout, Focusmate, Framer, Freightos, Fundraise Up, FunnelStory, Gamma, GC AI, Geckoboard, GemPages, Geocodio, Glitter AI, Grain, Gravitee, Grow Therapy, Harness, Heartbeat, Heidi Health, Heptabase, Hexnode, HeyGen, HeyOrca, Higher Logic, HiPeople, Humaans, Humanloop, Hunter, Hyperleap AI, Hyperproof, HyperStart, ImageKit, ImprovMX, Indy, influencers.club, InMotion Hosting, Inro, Inscribe AI, Insightly, Instantly, Interact, InVideo, involve.me, Jetpack Workflow, Jiminny, Job Boardly, Kaizo, Kallidus, Kalshi, Kami, Ketch, Keyword Insights, Knack, Knock, Lattice, LaunchNotes, lemlist, Lightspeed, Linear, LiveSession, Logit.io, Lovable, Loxo, Luminance, Maestra, Mangools, Manus, ManyRequests, Marker.io, MarsProxies, Medallia, Metaplane, Miro, Mistral, MockFlow, Modash, Monday.com, Motion, Nanonets, Napkin AI, NapoleonCat, NaturalReader, Nectar, Neeto, Neptune.ai, Nifty, Nooks, Nova Analytics, Novu, Okendo, Omnisend, OneAdvanced, Optimal Workshop, Otter.ai, Overloop, Pabau, Paperform, Paperguide, PathFactory, Peel, Pencil, PeopleForce, Perplexity, PheedLoop, Phenom, Photoroom, Pinpoint, Pipedrive, Planhat, Planner 5D, PlaybookUX, Polar Analytics, Postiz, Private Packagist, Productive, Productlane, Puzzle, Qwoted, Rainforest QA, Range, Rask AI, Reality Defender, Reckon, Reclaim.ai, Recruit CRM, Recruitee, Referral Rock, Reflection AI, RELEX Solutions, Rewardful, Rokt, Rootly, Runn, Sana Labs, SatisMeter, SearchApi, Sentry, ShippyPro, Shorthand, Short.io, Simplecast, Simplesat, Sintra, Siro, Slite, SmartSuite, SmartTask, Snipd, Spacebring, Speechify, SpeedCurve, Spellbook, Sprout Social, Stampli, Standuply, StatusCake, StoryChief, Storydoc, Sumsub, Supademo, Super, Supernormal, SurrealDB, Survicate, Swapcard, Sybill, Synthesia, Tability, Taskade, Termly, TextExpander, Textline, tl;dv, Toggl, Tolt, Torq, Traackr, TrackingTime, Tractian, Tray.io, Tulip Interfaces, Twelve Labs, Twingate, Typefully, Upstash, UptimeRobot, Userback, Userflow, UXCam, V7, Veryfi, Viktor, Visible, Vista Social, Vitally, Voicenotes, Walnut, Wave Connect, Waybook, WeTravel, Wooclap, Workato, WorkBoard, Workleap, Zip, Zite, Zonka Feedback.

Alternatives (CRM & Support)