Twelve Labs

Data & ML Infrastructure12 vendorsUpdated Nov 10, 2026twelvelabs.io Subprocessor list

Twelve Labs uses 12 subprocessors and infrastructure vendors, including AWS, OpenAI and Stripe, based on its public subprocessor list. Last checked Nov 10, 2026.

AI Stack · 2

Infrastructure · 10

AI Stack

Foundation Models

AI/machine learning processing: OpenAI provides large language model (LLM) APIs that support our reasoning layer for agentic products. Data submitted to OpenAI's API is not used to train OpenAI's models by default and is retained for abuse-monitoring purposes per OpenAI's data usage policies

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AI Observability

Cloud monitoring: Observability and traceability for agentic solutions

Infrastructure

Cloud & Networking

Cloud Services: Cloud infrastructure

Auth & Identity

Authentication services: User authentication services

Databases

Data processing and analytics: Unified data analytics platform for storing, processing, and analyzing data

Data storage: Cloud data storage

Observability

Cloud Services: Observability service for cloud-scale applications

Security Analytics: Security information and event management (SIEM) platform

Billing & Payments

Finance and payments: Payment Gateway and Subscription Management

Analytics & BI

Data analytics: User event tracking and analytics

Data analytics: User event tracking and analytics

CRM & Support

Customer support: Customer support

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Model labs reached through vendors 2

Twelve Labs does not list these model providers. Vendors on its list name them on their own subprocessor lists.

AnthropicthroughDatadog,Intercom,PostHog,Mixpanel,Databricks
Google (Gemini)throughMixpanel

Named on vendor websites 1

These vendors name Twelve Labs as a customer on their own website. They are not on Twelve Labs’s subprocessor list.

Anyscale

Changes

Checked Nov 10, 2026Source

This is the first saved copy of Twelve Labs’s subprocessor list. Added and removed vendors will show here after the next check.

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