Companies Using Zendesk
Zendesk is a CRM & Support vendor used by 369 of 1636 tracked AI companies. Companies using Zendesk span categories including Security & Identity, Collaboration & Productivity, Vertical / Industry-Specific.
Support
US
Cloud-based customer support: ticketing system and GenAI support chatbot
Client ticketing and user support platform.
Support tickets
Customer Support
Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.
Customer Support & Ticketing
Customer support ticketing system (Greenhouse Recruiting only).
All Services (platform-wide)
Customer Support tool.
Support, Guide, and Explore
Customer support helpdesk
Customer support functions and knowledge-base
customer support
customer support
Customer Support & Ticketing
Ticket Notifications (optional)
Helpdesk Ticketing and People Partner Services Communications
Customer service and technical support
Customer support and ticketing services
Used to power the sending and receiving of messages from the SmartPal platform to users and applicants.
CRM
Support Management Tool
Customer Support
Customer support communications.
Customer Management and Support
Customer support platform
customer support (EPM, SaaS Manager)
Product ticketing system
Customer Support Ticketing Software
Manages customer support requests.
Customer Service: Website Support infrastructure on File Governance (Tricent).
Ticketing system
Customer support and account management
Customer service solution
United States Customer success employees with privileged access could potentially access from any of these locations: Canada, Japan, UK
Managing customer support interactions and tickets
User support platform
Customer support platform
Customer support ticket tracking. Decommissioned in December 2024.
Operational ticketing
Support
Customer Support Platform
Support Portal and Ticketing
Customer support services
Support management and communication
Customer Support Services: Purpose: Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base Platform PII: Name Email Potential other PII disclosed by customer during chat session
Customer support service provider
Customer support management services
Support Ticketing System
Customer support ticketing system: Customer service automation
Customer Support
Product Ticketing System
Zendesk product for documentation and customer support
Cloud Support Services
Customer support platform
Customer support and ticketing (until 31.10.2026): Ticket Management for Customers (until 31.10.2026)
Customer support
Customer support and ticketing services
Support
Support Services
Platform and services for support ticket management
Cloud-based customer support/ticketing application services
Subscriber support and ticketing system
Customer support
Provision of customer support and ticketing services, including the management, tracking and resolution of customer inquiries and support requests, and the use of AI and machine learning functionalities to assist with, automate and improve customer support operations.
Support Ticketing System
United States: Customer Support
Customer Support
Customer support and ticketing
Customer support ticketing
Provides ticket and support issue management
Customer communications system
Customer support
Customer Support Ticketing: Customer Support Ticketing
Customer support & ticketing
Customer Support Tool: Support and account management
European Union United States
Customer Support Service
Technical Support Platform Provider
Customer Support Ticketing System
Customer service and technical support
Omni-channel customer support platform
Customer service ticketing
Customer support ticketing
User relationship management, customer and user support
Email & chat Support
Customer service communication tool
Customer support communication (chat and email)
Cloud service that stores customer tickets.
Customer service
Quality Assurance & Support
Customer Support Ticketing System
Customer Support
Customer support
Customer support
Support services
Customer support
Customer support
Customer support
Allowing community administrators to access our support pages
Customer support
Customer Success and Support Services
Customer Support
Customer service and technical support
To provide online chat and email support to our customers.
Cloud-based Customer Support Services
Customer Support Tickets
User data for support purposes is maintained in ZenDesk.
Providing customer support
Customer Support
Customer Support Ticketing System
Service support and helpdesk
Platform Services
Customer Support: Email addresses; Crash reporting
Processing client support requests
Service provider of customer support tools
Client Support Tickets
Customer Support Platform.
Management of customer support tickets and communications
Customer support platform
Customer support Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer
Customer service platform.
Email communications and support ticketing system
Technical support ticket management
Customer service ticketing and communication; also used for support requests submitted via chat function/form
Customer support: Download PDF
Operation of a cloud-based help desk support ticketing service and management platform on behalf of Addepar.
Customer Support / Ticketing
Customer Support
Customer support ticket management, customer communications, issue tracking, and support request handling
Data Processing Addendum, EU-US DPF
1tap help and support portal
Customer support ticketing and helpdesk
Support desk
We use Zendesk as part of our customer support and ticketing system.
Customer Support Services
Customer support software
Cloud-based customer support platform
Customer Support
Help desk and support ticketing
Customer Communications
Customer support: Consumer PII, account information, email content
Customer Support
Cloud customer service infrastructure
Help desk ticketing
Support ticket management
Customer service and support
Support System
Customer Service
Zip utilizes Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk.
Customer Support: Customer support platform used for managing and responding to user inquiries, support tickets, and service requests.
Customer support ticketing system
Support
Customer Support and Ticketing
A service used by Backblaze to manage customer communications.
Zendesk is a customer support ticketing solution to manage and automate routing of inbound support requests.
Customer support portal
Data center located in Europe (Ireland).
Customer support: United States
Customer support
Support ticketing
Customer communications
This subprocessor is inactive, and is included here only for historical purposes. Support ticket management and chat.
Customer Support
Customer support services
Facilitate help requests
Support Service Desk
HR/Ops ticketing system: USA
Cloud-based Customer Support Services
Cloud and basic support services provider (such as ticketing)
Customer Technical Support
Customer Service: Cloud
Customer Success Tools
Support Request Ticketing
Customer Support Portal
Provides email and chat support to Researchers and Participants
Used to receive and track customer support
User support services for troubleshooting product issues
Customer Support: Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions
Customer support software
Support ticketing process: Zendesk is a customer service and engagement platform that helps businesses manage customer support interactions efficiently. It provides tools and solutions to streamline communication, improve customer satisfaction, and optimize support operations.
Customer Support
Live Chat
Customer support platform
Ticket management solution
Customer support ticketing
Integration manager
Apaleo uses Zendesk Support and Zendesk Guide to provide users with support and documentation. Personal data is stored and processed to Zendesk. Inc.
Customer support
Client support issue and change management
Facilitates emails to support from customers and manage helpdesk and Help Center.
Customer service platform that manages support, tickets, and customer interactions
Technical Support Helpdesk
Help Center
Customer Support
(customer messaging platform)
Cloud-based customer support
Cloud-based product support services
Help Desk
Support/service management.
Customer support tool
Customer support platform
Customer support software
Customer Support Management / Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.
Support Ticketing Platform
Customer support ticket system.
Ticketing service for inbound application customer support
Support Ticket Management
Support Ticketing System
Ticketing system for Customer support (limited Personal Data for support services)
Customer support
Customer Support
Customer service management
Customer support and ticketing
Customer support tickets and CCPA workflow
Customer Support Services
Integrated Service Provider (Proactive Communications)
Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues
Live Chat Support
Customer success
Support and maintenance ticketing system
Customer Management
Customer service and support platform
Support ticketing and customer service
support contacts
Customer support
Customer support / sales operations / ticketing
Customer / Traveller support: Customer / User / Traveller data
It provides software-as-a-service products related to customer support, sales, and other customer communications.
Customer Service Software
Customer support ticketing system
Support Services Portal
Customer Support and Engagement: Customer Support
Customer Support
Customer Support Management and Documentation
Support ticket system
Support ticketing
Service provider of customer support tools
Customer Support
Customer Support
Customer Subprocessor: USA
Contacting customer support from the application
Cloud-based Customer Support
Customer support ticketing and communications platform
Customer support
Customer support
Customer Support
Customer commercial support via ticket system
Chat & Help Center
Customer requests and contact data for Support purpose.
Customer support platform
Zendesk, Inc. (“Zendesk”) provides software-as-a-service tools used by Yola for customer support, including support ticketing, help center management, messaging, AI-powered customer support and voicemail services. Zendesk may process End User profile information, support ticket and email content, messaging conversations and voicemail recordings and transcriptions. Users' personal data is not used to develop or train AI models.
Customer support and service management
Customer support tickets and email communication
Support
Customer support communications provider and business messaging platform
Ticketing/support tool
Customer support/ticket management
Customer support platform
CRM for communications with customers
Customer support communications provider and business messaging platform
Customer support and ticketing services
Customer support platform (case management, messaging, telephony, AI agent assist) for all Commerce brands: BigCommerce, Feedonomics/FDX, Makeswift
Customer service platform that supports customer interactions e.g. via email
Our customer success team uses this to log and track support requests
Customer Support Services
Support ticketing platform
Customer support ticketing system and helpdesk software
Customer Support Platform
In-application Customer Support
Customer support and ticketing
Support desk for customers to submit questions and request help by email or chat, including the AI support assistant.
Trouble Ticket System and Solution Articles Guide
Customer Service Platform
Customer support platform
Customer Service
United States
Support ticketing system
Customer support services
Customer support and ticketing platform
Customer relationship management
Provider of support ticket system, No end user data is sent to this service. We only share your email and name when you send a support request. No end user data is processed here.
Website user behavior analytics
Customer support ticketing system
Support services
Customer support, ticketing, and helpdesk software
Customer support
Customer support platform
Form hosting to allow Customers to raise requests with the VelocityEHS Customer Support Team
Customer support ticket management
Customer Support
Cloud-based customer support services. Personal data may be contained in the customer support tickets.
Customer support
Cloud based Support Ticketing System
Cloud-based Customer Support
Customer Support & Helpdesk
Facilitates technical support plus chat integration and related data transmission. USA
Customer support
Customer Service Software
Customer Service
Customer Support & Documentation
Customer Support Portal
Customer support ticketing and helpdesk services
Service provider of customer support tools (Slack)
Customer Ticketing System
Customer support ticketing
Customer support: Handling support tickets and chats
Support application
Support Management
Customer service platform that supports customer interactions via email, forms, or webchat
Customer Support
All Services
Software product for customer service
Customer Support Platform
Customer Support
Issue Management
SaaS helpdesk and knowledge base
Customer Management
Customer support ticketing system for handling customer inquiries
Customer support management, including ticket creation and resolution.
Customer service
Customer support platform
Helpdesk communications
Customer Support
Support Ticketing
Support and account management: US
Cloud-based customer service platform: communications content such as cloud recordings or in-meeting chat transcripts
Project Management / Ticketing Provider
Customer Support
Customer Support
Provides mobile SDK message routing and delivery services.
Customer Service Platform
Technical support ticketing
Customer support
Zendesk migration: tickets, users, and help center content read from the workspace's own Zendesk account
Cloud-based Customer Support Services
Support ticketing service
Customer support
Customer Support Portal
Customer support ticketing
Used for interacting with customers to deal with technical and non-technical issues.
Customer support request management
Cloud-based customer services and support technology and services
Customer support
Customer support system and management of customer support cases