Companies Using Slack
Slack is a Communications vendor used by 520 of 1636 tracked AI companies. Companies using Slack span categories including Code & Developer Tools, Data & ML Infrastructure, Security & Identity.
Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
Collaboration: Used by Actively to communicate with customers for feature announcements, implementations, bug reposts etc. Also used as an additional UI platform to deliver recommendations and intelligence.
Push notifications, allow social login
Collaboration
Collection, recording, organisation, structuring, storage, retrieval of customer messages for the purpose of providing application support
Customer Communication
Internal communication
Providing messaging and communication tools and services. Only relevant if Client decides to expose PII via support chat.
Customer communication / productivity
Internal communication
Integration
Internal notifications to our team, such as new sign-ups
Collaboration
Communication
Internal and External Communication: USA
Communication/Integrations
Support Services
Internal Communication Tool
Internal collaboration tool
Collaboration: Distributed
Internal communication
Slack integration: workspace notifications and Slack Connect customer channels when enabled
US
Internal team alerts and onboarding activity notifications, which may include end user conversation titles. Chatbots on HIPAA workspaces send no conversation content or titles to Slack. Added to this list on September 26, 2026.
Internal communications
Internal alerts, which can include affiliates' emails
Support Automation
Stytch by Twilio
Collaboration: Customer support services
user data is sometimes discussed in chat in Slack
Support, Marketing, and Sales
Operational, billing, and abuse notifications, which may contain account email addresses, form titles, and form URLs.
Internal messaging about customer projects
Delivery of CRM notifications and collaboration messages in connection with the Services
Cloud-based communication services
Internal notifications and system monitoring
Internal Communication Tool: Contact: dpo@slack.com Address: 500 Howard Street, San Francisco, CA, 94105 USA Description: Internal communication tool used by Engineering
Internal business communication platform
Team Communication (support workflows)
Chat communications
Messaging Services: Internal and external Communications
Authentication Provider, Service Integration
Internal messenger
Internal communication
Internal team communication and incident response
Communication services
Messaging and collaboration services that may include customer-related information when used for support or service delivery
Priority support channels
Internal team communication and operational collaboration.
Internal messaging/collaboration system, user event logs
Team communication
To provide team communication for Tella.
Company communication
US
Slack is a team collaboration and project management software. We use Slack as an internal communication tool.
System monitoring and internal communications
Internal Communication
Contact details for customer or product support follow-up
Communication and notifications
Collaboration & Project Management
Internal team communications and operational collaboration
Internal and customer communication
messaging integration (Slack)
Collaboration & Project Management
Internal company messaging service
Internal Communications
Internal communications
Incidental account administration
Communication and collaboration
Customer interaction via Slack Connect
Chat
Client Support
Customer Communication
Customer Management and Support
Internal communications platform used for customer support and troubleshooting purposes
Learning Pool Internal Communications Platform
Operation of an instant messaging platform on behalf of Addepar.
Communication and productivity software as a service and related technology
Productivity
Customer service communications
Team communication
Internal communication within Dext
Sales and Support: Support and Account Management
Operational alerting and internal escalation of support issues
Communication and collaboration
Communications platform
Internal messaging and logging platform
Internal messaging
Customer communication
Internal communication
Collaboration
Team messaging and collaboration
Internal communications
Approval notifications
Store, process, transmit data
Internal Communications
Support and communication
Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data.
internal operations alerts to our team
Communications
Communication tool
Internal collaboration, customer support coordination, and operational communications
Internal communication and collaboration
Messaging platform
Internal communication tool for Cometly’s team. Minimal personal data (e.g., user ID or email) may be referenced during support escalations. Slack Privacy
Automated communication routing and alerting
Within-team communication during support and data analytics for custom projects
Team Collaboration Software
Collaboration
Business tool we use internally to communicate
Company Communication
Real-time team communication
Team communications
Customer and Team Communication
Support communications
Internal team communication
Collaboration
Internal exchange of customer information
Communication tool
Team Communication & Collaboration
San Francisco, CA
internal and partner real-time communications
Rokt Staff PII
Internal billing and error alerting, which can include account-holder email addresses.
Communication Platform
Company Communication
Messaging platform
Internal Communication and Collaboration
Internal notifications and support workflows.
United States
Internal communication
internal notifications for our team (for example about new trials and payments)
Internal team notifications for support and billing events
Group chat service. Includes automated notifications and information on customers.
Collaboration and messaging platform which may contain customer and employee identifiers.
Facilitates internal communication between BrainPOP teams.
Internal Communication Tool
Internal communications
Collaboration and Communication
Communication and Support
Communications tool
Cloud-based communication services
Internal team communications and customer support coordination.
Collaboration
Messaging and file storage
Internal company communications
Chat communications
Internal Notification System
Customer Support
Messaging and Collaboration
Customer relationship management and messaging
Customer Support Services
Communication Software
To handle code changes
Internal team communication and support
Services & Support: internal communication messaging system
SaaS Internal and customer messaging; part of the Salesforce group
Required for error reporting. If a SMART application encounters an issue, the application automatically sends anonymous information to Sentry.io (see above) and Slack. Optional self-error reporting: after automatic error reporting is complete, users are given the option to provide their name, e-mail address, and additional information about the error. Users are also asked if they wish SMART to follow up with them. This optional personal information is stored in Salesforce (located in the United States) and shared with our customer support and development teams via Sentry and Slack. Slack Privacy Slack GDPR
Internal Service notifications and customer support
Internal Communication
Real time chat communication with Thinkific Partners
Internal communication.
Internal communications
Internal communication
Business Operations
Notification integration
Internal communications and customer support
BigTime integration; internal employee communication
Customer support
Support services and Business operations
Customer Support
Slack Connect for Customer Success and Support Services; Customer-Facing Notification Integration
Collaboration and community: United States
Communication and collaboration tool.
Asynchronous communication
Used for internal communications. User data may be discussed for support purposes.
Internal communication
Communication
Collaboration and communication
Support for Customers communication
Communication & Collaboration
Processing period: Jan 1, 2018 present Data disclosed: Incidental data: Some personal information may be shared during the day-to-day operation of Paperform: To manage daily operations and communicate with the team.
Internal Communications
Platform Services
Cloud-based Support Services
Chat ops
Optional user integration: Optional transactional messages
Internal messaging / customer support
Communication software services
Internal communications, occasionally referencing customer and user names.
Communications, general account administration
Communications Platform
Conversational interface — bot reads and posts messages on the customer's behalf.
Third-party integration the user chooses to connect
Customer Support and Communication
Communication
Instant messaging services
Company communication
Team communication.
Communication platform for company-wide and private messaging: USA
Communication Tool
Collaboration: CRM, Slack communicator
Internal operational messaging
Collaboration
Community discussion
Collaboration
Team Chat and Alerting
Event Monitoring: Company internal chat
United States: Communications
Shared support channels and community workspace
Business Apps & Productivity
Collaboration
Internal communication platform; receives automated notifications about customer events
USA
Messaging services
Internal Services
Alert monitoring
Messaging Services
Hosted by AWS in USA
Communication
Notification Channel & Data Export
Project Management
Customer support.
Slack is a business communication platform used by Displayr for internal team collaboration. Slack is connected to internal workplace tools (e.g. project management, communication, and analytics platforms). Slack contains built-in AI features such as conversation summaries.
Workflow, management, and communication services
Collaboration: Slack Trust Center
Communications
Customer and internal communications.
Customer support and communications
Communication
Customer communication
Communicate with customers.
Internal communications tool
Internal communication hub
Internal communication
Communication/Collaboration
Communications
Collaboration
Business Apps & Productivity
Messaging services
Sales and customer support
Workplace messaging; may process customer and partner names, email addresses, phone numbers, and any personal data shared in support or sales channels
Collaboration: United States
Internal Communication
Customer communications; Customer support
Cloud Services – Internal Work Tools
Internal notifications to the Nova team about account activity
Communication platform
Communication tool
Internal Company Communications: USA
Percona uses Slack for internal communication and customer communication. Percona processes business contact data while using Slack.
Support / internal communications where Customer Data flows
Workplace Productivity Tool
Communication
Internal company communication and shared customer channels
Collaboration: US
Communications
Operational communications and alerts: Operational communications subprocessor; may process alerts, support context, and customer metadata. No customer document content by design.
Messaging and Support
Internal notifications of sign-ups and payments
Stytch by Twilio
Internal communications
Customer Support Ticketing
Alerting and Messaging
Internal communication
Alert monitoring, support communications
Internal communication
Tinybird corporate IT for chat and collaboration
Messaging and collaboration: USA
Customer support via Slack Connect (if used)
Chat, Notifications
Internal Communications: Internal messaging application
Customer support can be provided by Slack if requested by customer
Team Collaboration & Messaging: USA
Internal communications tool
Used to communicate with remote support agents and engineers within Yugabyte
Communication and integration tool
Messaging
Conversation integration
Customer Support
General
Internal messaging system
Customer Support
IT Support Chat
Internal communication platform
Internal Instant messaging
Internal communications
Internal Communications with Webhooks to other subprocessors
Internal communication tool
Customer communications
Internal communications and collaboration platform
Delivery of notifications to customer-connected Slack workspaces
Messaging
Corporate Internal Messaging System
Instant messaging services
Team communication and collaboration
Internal communications
Communication platform
User notifications and alerts
Collaboration and messaging services
Customer communications and internal collaboration: Communications platform used for direct customer conversations and internal collaboration.
Communication Provider
Messaging Software
Two-way synchronisation of task and comment content and author names
Team messaging
Team collaboration / communication and customer-initiated project notifications
All services
Team communication and collaboration
Communication services
Splitrock team internal communications
Team communication and messaging platform with workflow automation
Internal and external communication
Internal support and incident communication; booking notifications to users who connect the Cal.com Slack bot Data: Customer details pasted into support/alert channels
Communication services
Communication Services
Collaboration
US: Collaboration & Productivity
Collaboration
Communication software
Customer Support (Instant Messaging)
Customer Collaboration
Messaging
Customer support communications: Customer data
Cloud based communication services
Slack is a messaging program designed specifically for the office
Internal fraud / retention alerts (user email + IP)
Internal team communication
Communications: Slack is a real-time communications tool that may be used to communicate between Entri and its customers.
US: Collaboration
Chat Communication: USA
customer support communication
Posts submissions to a Slack channel the customer connects
Event Monitoring and Customer Support Services
Internal communications
Instant Messaging and Collaboration
Customer support
Business Applications
Customer messaging and communications
team communications and automation of internal workflows.
Collaboration
Communications and Messaging
Transactional communications
Support services (messaging)
Internal notifications about logo update requests
Internal messenger
Communication and Customer Support
Communication
Communication
Internal collaboration and external customer communication
Communication and Collaboration Services
Internal processes
Communication
Customer support.
Internal messenger
Communication
Internal team communications
Internal communications
A messaging app for businesses that connects people to the information they need.
Internal communications & alerting: USA
Customer Subprocessor: USA
Chat and Customer Support
Communication Solution
Customer channels and internal communication
Internal communications
Instant Messaging Service
Communication: Communication
Internal communication
Messaging and file sharing
Internal communications for service provision and customer support
Business Administration and Customer Support
Communication tool.
Customer and internal communication
Team communication
Internal team messaging and communication
Communication: internal team communication and incident coordination
Customer Support
Internal operational alerts for ScrapeOps staff
Collaboration Services
Customer Support
Internal communication and collaboration tool
Communication with Authorized Users in connection with provision of the Services and support
internal team communication, including support escalations
Svix uses this internal-collaboration tool and communication platform to manage support requests from customers.
Communication: Team communication, external communication and workflow automation
Communication tool
Customer support and collaboration channels
Internal communications
Communication and support
Internal business communications
Internal communication and support escalation
Slack Technologies, Inc. ("Slack") is a communication platform that provides real-time messaging, archiving, and search capabilities. As a subprocessor, Slack may process personal data that is stored and transmitted through its platform. The purpose of processing this data is to collaboratively analyze and resolve any difficulties and problems our users may face. The types of personal data that may be processed by Slack include user profile information (such as name and email address), communication data (such as messages and files), and technical data (such as device information and IP addresses).
Workplace messaging/collaboration.
Internal tools
Collaboration
Collaboration: USA
Internal Project Management
Customer Communications
Team collaboration and communication
Team messaging, including shared channels with customers
Collaboration: Internal communication and collaboration platform
Customer and Sales Support
Collaboration
Communications and Collaboration Platform
Collaboration tool
Communication
Customer communications
Cloud based chat
Customer support communications
Internal messaging; external with consent.
Cloud Based Application Software Internal Comms tool
Communication and Customer Support
Team collaboration and communication tool
Communication tool
Collaboration
Communication platform primarily used for chat communications
Customer communications
Internal chat
Team Communication
Team Chat & Collaboration
Communication
Collaboration ticketing
Communication
Collaboration and Communication
SaaS Collaboration Toolset: Purpose: Collaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility. PII: Email IP Address
Infisical uses Slack for internal and external communication.
Collaboration: Data Sent: Business User Data. Scope: All Products.
Internal Company Communications
Customer communication: Communication tool. Customer names and contact details are stored.
Internal team communication
Messaging and collaboration
Internal team communication; customer-paired channels for collaboration and support: Collaboration
Dedicated Support Channel and Community Workspace: Messaging platform used internally by Ory employees and externally to communicate with our customers and the community.
Collaboration
When communicating with Pin employees via a connected Slack channel
Customer relationship management
Communications
Internal Communication and Messaging
Customer communications and data transfer (only if customer consents to use)
Customer support channel and operational notifications
Customer support requests
Slack services are hosted in the United States, but processing may occur globally wherever Snyk users access the services.
Internal team communication
Sumsub internal communication platform (for resolving inquiries from counterparties and data subjects only)
USA
United States: Collaboration and Communication
Customer support and communications
Customer communications system
Online communication
Collaboration: US
Collaboration
Corporate Communications: Corporate Communications
Customer and internal communications
Collaboration: communication platform
Customer Support: Communications tool used in customer support efforts
A messaging app for businesses.
Collaboration: Slack is used for communication with clients and to manage support tickets
Internal communications platform: Slack is a communication and collaboration platform designed to streamline workplace communication and foster team collaboration. It serves as a centralized hub for messaging, file sharing, and integrating other tools and workflows.
Instant messaging system
Customer communications
Handling support requests and sales inquiries, and internal alerts to our team
Internal team communication
Communications for triage/support
Collaboration & Productivity
Internal communication among the employees and contractors of Snipd
Communication tool
Internal communications and support/engineering escalation channels in which support tickets and bug reports containing Personal Data are discussed
Business Facilitation / Internal Communications, and AI
Collaboration and communication
Internal communication software: Customer Name, Email maybe be processed here for internal communications.
Customer Support Communication
Communications platform
Internal team messaging and collaboration
Office communication services
Notifications: Used to deliver and monitor notifications about application activity.
Communications
Communication services
All Applicable Services
Internal communication tool
Collaboration tool
Customer support
Communication
internal support notifications
Internal operational alerts to the Halo AI team.
Internal collaboration and shared channels with customers. Collaboration
Messaging Services
Internal messaging platform for communications.
Global: Messaging service
Customer Support & Communication
Core platform integration (OAuth, messaging, app functionality)