Companies Using Gainsight
Gainsight is a CRM & Support vendor used by 67 of 1636 tracked AI companies. Companies using Gainsight span categories including Vertical / Industry-Specific, Security & Identity, HR & Workforce.
Customer Success Management
Customer health scoring to forecast churn rates and customer communicatons
Product Usage Statistics
Customer Success Software
Customer relationship management provider
Customer success and product experience
Customer success and product experience platform
Customer engagement and analytics tracking
Community Forum
Customer Success
Customer Success Experience: Purpose: Gainsight is used to support our customer success initiatives, including customer engagement, onboarding, health monitoring, and support experience optimization. PII: Name Email
Customer success and product experience
Customer Success
Provision of customer success platform tools
Business Support
Customer Education platform
Customer support
Customer success and product experience software. Used to manage customer health, engagement, and adoption insights for CONNECT.
Customer relationship, support, and analytics services
Intapp Client Community Portal
For managing customer relationship and account management
Customer Support Operations
Customer success management platform
Customer success
Integrated Service Provider (Usage Tracking and In-app Engagement Tool)
Required if you opt-in to receive marketing communications. Applicable only to North American Customers. We use Gainsight, which is a customer relationship management (CRM) tool, for e-mail (name, e-mail address, company information) marketing to individuals and organizations. Gainsight Privacy
Used to drive product adoption by providing customized learning experiences/trainings.
Customer success, In-product messaging
CRM
Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring for continuous product improvements
Customer Support Management
Customer success communications
Marketing
Customer Success Platform with genAI for communication utilizing their Staircase feature
Customer experience and lifecycle management and AI
Used to facilitate provision of customer support.
Analytics
Customer success platform
Data usage analytics within the interface; Customer Onboarding task Management, Account Review, and Email Logging
User Analytics Services
Customer success tool
Customer Success Management
Customer success management platform
Analytics, Customer success management platform
CRM Management: Aggregator of CRM and application data for our customer success and AM team to manage customer
Customer relationship management tool
Customer Success Management
Customer success platform.
Customer Success Management
United States
Customer relationship, support and analytics services