Zendesk vs Intercom

Zendesk is used by 80 companies while Intercom is used by 57 companies. 10 companies use both.

Zendesk has 21% adoption across tracked AI companies, compared to 15% for Intercom.

69 companies use only Zendesk: 1Password, Ada, Airbyte, Atlassian, Avoca, Beamery, Box, Calendly, Canva, Chatbase, CircleCI, Clearbit, ClickUp, Clio, Clockwise, Cloudflare, Cognism, Cognition AI, Conversica, Crescendo AI, Crusoe, Darktrace, Datadog, DeepL, Descript, Dropbox, Duolingo, Dynatrace, ElevenLabs, Flatiron Health, FullStory, Gainsight, GitHub Copilot, GitLab, Greenhouse, HireVue, Instabase, Ironclad, Krisp, LeadIQ, Loom, Miro, Mixpanel, Mozilla, Mutiny, Netlify, New Relic, ngrok, OpenRouter, Optimizely, Outreach, PlanetScale, Postman, Ramp, Recraft, Replit, Samsara, Sardine, SentinelOne, Spring Health, Unleash, Veeva Systems, Voiceflow, Webflow, Windsurf (Codeium), Wiz, WorkOS, Zapier, Zilliz (Milvus).

47 companies use only Intercom: AI21 Labs, Asana, Attio, Bardeen, CalypsoAI, Clay, Copy.ai, Corti, Drata, Every, Gamma, Grain, Groq, HeyGen, Humanloop, Knock, Labelbox, Lakera, Linear, Lusha, MagicSchool AI, Manus, MongoDB, Motion, Neptune.ai, OpenAI, PagerDuty, Pencil, People.ai, Persado, Phenom, Photoroom, Puzzle, Reclaim.ai, Retool, Snyk, Speechify, Stackblitz, Synthesia, Taskade, Together AI, Upstash, Vectorize, Verkada, Vitally, Weights & Biases, Workato.