Companies Using Pylon
Pylon is a CRM & Support vendor used by 126 of 1636 tracked AI companies. Companies using Pylon span categories including Data & ML Infrastructure, Code & Developer Tools, Security & Identity.
Customer support services
Customer interactions and customer support
Customer support and ticketing platform
Customer Support
Customer support: United States
Customer support: Support ticketing system.
Customer Support
Customer support
Customer support platform
Customer support
Other Service function
Customer support ticketing and communication. Processes customer contact information and support request content.
Customer support
Cloud customer service infrastructure
Customer Support
Store, process, transmit data
Customer support
Customer support and ticket management: Customer support platform used to receive, track, and respond to support requests from customers.
Customer support
All services
USA: Customer Service
support contacts
Help desk ticketing
Customer Support
Customer support: Pylon offers customer support software.
Platform to handle customer support inquiries and questions
Support Services Tooling
Customer support and messaging
Customer support
Tracking support issues across email, messaging, and in-app forms
Support
Customer Support
Customer support
Third-party service provider of customer support tools
Customer support platform
Data analytics
Customer support and dashboard feedback
Customer support: Customer support platform
Customer support platform (support conversations and contact details)
Customer support
Customer Success
Support services tooling
Ticket handling automation
United States: Customer Support
Customer support and in-app messaging
Customer support: Support conversations and customer contact details
Customer support chat platform
Customer Support
Support tickets
Customer support platform: Pylon Trust Center
Customer support ticketing system
USA
Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket.
Customer Support Ticketing and Communication: To provide customer support ticketing and communication services
Customer support chat platform
Customer support
Customer support.
Customer account administration and support platform
Customer Support
Customer communications (Customer optional)
Customer support: Provides Technology / Software
Support Ticketing System: US
Customer Technical Support
Customer support communications: Customer support subprocessor; may process customer metadata and customer-provided support context. No customer document content by design unless intentionally supplied for support.
Customer support platform
Customer support: USA
Customer support
B2B customer support platform
Customer support ticketing system
Customer Support, Management and Analytics Tools
Support Subprocessor: Will process the contents of your support requests
Processing and analysing user engagement and operational data
Customer engagement tracking
Customer Support Platform
Provides a customer support platform behind Hadrian's support address and customer portal. Support records contain the name, email address and message content of the customer contact raising the request.
Customer support service provider
Infisical uses Pylon for customer support services.
Customer support and ticketing (from 01.10.2026): Customer support and ticketing platform.
Customer support system
Customer Support
United States: Support management
Customer support: Support communications
Customer communications system
Cloud-based customer support services: United States
Customer support ticketing intake for requests from users and candidates
Customer support
Customer support tool: Primarily USA
Customer Support: Communications and ticketing tool used in customer support efforts
US: Pylon, a customer support platform, is used to manage and respond to user inquiries. It helps streamline support workflows and improve the customer experience.
Customer support: Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service
User support
Customer communications
Customer support and communication services: Pylon Labs, Inc.
Customer issue tracking
Customer Support Platform
Customer Service
Customer support platform for managing tickets
Customer Support & Ticketing: Customer support and ticketing platform used for managing customer inquiries and support workflows. Pylon's Subprocessors: List Products: All (US)
US: Customer Success
Customer support
Customer Support: Customer Support Platform
Email Support: Contact: legal@usepylon.com Address: 188 King Street #502, San Francisco, CA 94107 Description: Tool used to process inbound support requests.
All Services
Customer support: Customer support communications, issue tracking, and related support operations.