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Companies Using Pylon

CRM & Support·126 companies

Pylon is a CRM & Support vendor used by 126 of 1636 tracked AI companies. Companies using Pylon span categories including Data & ML Infrastructure, Code & Developer Tools, Security & Identity.

Ampersand
ampersand.ai
Code & Developer Tools19 vendors in stack

Customer support and ticket management: Customer support platform used to receive, track, and respond to support requests from customers.

Auctor
getauctor.com
Code & Developer Tools20 vendors in stack

Customer support

Blacksmith
blacksmith.sh
Code & Developer Tools28 vendors in stack

All services

CodeRabbit
coderabbit.ai
Code & Developer Tools30 vendors in stack

USA: Customer Service

Cognition
cognition.com
Code & Developer Tools18 vendors in stack

support contacts

Cognition AI
cognition.ai
Code & Developer Tools24 vendors in stack

Help desk ticketing

Daytona
daytona.io
Code & Developer Tools48 vendors in stack

Customer Support

Entri
entri.com
Code & Developer Tools12 vendors in stack

Customer support: Pylon offers customer support software.

Gitpod
gitpod.io
Code & Developer Tools13 vendors in stack

Platform to handle customer support inquiries and questions

Greptile
greptile.com
Code & Developer Tools20 vendors in stack

Support Services Tooling

Hatchet
hatchet.run
Code & Developer Tools13 vendors in stack

Customer support and messaging

Knock
knock.app
Code & Developer Tools20 vendors in stack

Customer support

Merge
merge.dev
Code & Developer Tools13 vendors in stack

Tracking support issues across email, messaging, and in-app forms

Momentic
momentic.ai
Code & Developer Tools23 vendors in stack

Support

Panther Labs
panther.com
Code & Developer Tools21 vendors in stack

Customer Support

Pydantic
pydantic.dev
Code & Developer Tools17 vendors in stack

Customer support

Retool
retool.com
Code & Developer Tools18 vendors in stack

Third-party service provider of customer support tools

Rootly
rootly.com
Code & Developer Tools27 vendors in stack

Customer support platform

SigNoz
signoz.io
Code & Developer Tools20 vendors in stack

Data analytics

Superwall
superwall.dev
Code & Developer Tools17 vendors in stack

Customer support and dashboard feedback

Swarmia
swarmia.com
Code & Developer Tools11 vendors in stack
Tessl
tessl.io
Code & Developer Tools30 vendors in stack

Customer support: Customer support platform

Theneo
theneo.io
Code & Developer Tools14 vendors in stack

Customer support platform (support conversations and contact details)

Vellum
vellum.ai
Code & Developer Tools1 vendors in stack
Weave
weaveos.com
Code & Developer Tools12 vendors in stack

Customer support

Amplitude
amplitude.com
Data & ML Infrastructure16 vendors in stack
Andromeda
andromeda.ai
Data & ML Infrastructure10 vendors in stack

Customer Success

Anyscale
anyscale.com
Data & ML Infrastructure9 vendors in stack

Support services tooling

Aptible
aptible.com
Data & ML Infrastructure30 vendors in stack

Ticket handling automation

Baseten
baseten.co
Data & ML Infrastructure16 vendors in stack

United States: Customer Support

Beam
beam.cloud
Data & ML Infrastructure10 vendors in stack

Customer support and in-app messaging

Braintrust
braintrust.dev
Data & ML Infrastructure17 vendors in stack
Cerebrium
cerebrium.ai
Data & ML Infrastructure27 vendors in stack

Customer support: Support conversations and customer contact details

ClickHouse
clickhouse.com
Data & ML Infrastructure12 vendors in stack

Customer support chat platform

Confident AI
confident-ai.com
Data & ML Infrastructure11 vendors in stack

Customer Support

Datafold
datafold.com
Data & ML Infrastructure11 vendors in stack

Support tickets

Fireworks AI
fireworks.ai
Data & ML Infrastructure24 vendors in stack

Customer support platform: Pylon Trust Center

groundcover
groundcover.com
Data & ML Infrastructure13 vendors in stack

Customer support ticketing system

Hex
hex.tech
Data & ML Infrastructure22 vendors in stack

USA

Hightouch
hightouch.com
Data & ML Infrastructure16 vendors in stack
Honeycomb
honeycomb.io
Data & ML Infrastructure29 vendors in stack

Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket.

LangChain
langchain.com
Data & ML Infrastructure19 vendors in stack

Customer Support Ticketing and Communication: To provide customer support ticketing and communication services

Langfuse
langfuse.com
Data & ML Infrastructure9 vendors in stack

Customer support chat platform

Lightdash
lightdash.com
Data & ML Infrastructure13 vendors in stack

Customer support

Metabase
metabase.com
Data & ML Infrastructure29 vendors in stack

Customer support.

Mixpanel
mixpanel.com
Data & ML Infrastructure18 vendors in stack

Customer account administration and support platform

OpenRouter
openrouter.ai
Data & ML Infrastructure22 vendors in stack

Customer Support

Parabola
parabola.io
Data & ML Infrastructure32 vendors in stack

Customer communications (Customer optional)

Pinecone
pinecone.io
Data & ML Infrastructure11 vendors in stack

Customer support: Provides Technology / Software

Recall.ai
recall.ai
Data & ML Infrastructure19 vendors in stack

Support Ticketing System: US

Redpanda
redpanda.com
Data & ML Infrastructure9 vendors in stack

Customer Technical Support

Reducto
reducto.ai
Data & ML Infrastructure24 vendors in stack

Customer support communications: Customer support subprocessor; may process customer metadata and customer-provided support context. No customer document content by design unless intentionally supplied for support.

Replicate
replicate.com
Data & ML Infrastructure19 vendors in stack

Customer support platform

Together AI
together.ai
Data & ML Infrastructure39 vendors in stack

Customer support: USA

Turbopuffer
turbopuffer.com
Data & ML Infrastructure18 vendors in stack

Customer support

Unstructured
unstructured.io
Data & ML Infrastructure26 vendors in stack

B2B customer support platform

Weaviate
weaviate.io
Data & ML Infrastructure22 vendors in stack

Customer support ticketing system

Arkose Labs
arkoselabs.com
Security & Identity16 vendors in stack

Customer Support, Management and Analytics Tools

Conveyor
conveyor.com
Security & Identity27 vendors in stack

Support Subprocessor: Will process the contents of your support requests

Darktrace
darktrace.com
Security & Identity14 vendors in stack

Processing and analysing user engagement and operational data

Doppel
doppel.com
Security & Identity17 vendors in stack

Customer engagement tracking

Endor Labs
endorlabs.com
Security & Identity16 vendors in stack

Customer Support Platform

Hadrian
hadrian.io
Security & Identity13 vendors in stack

Provides a customer support platform behind Hadrian's support address and customer portal. Support records contain the name, email address and message content of the customer contact raising the request.

Hoxhunt
hoxhunt.com
Security & Identity12 vendors in stack

Customer support service provider

Infisical
infisical.com
Security & Identity17 vendors in stack

Infisical uses Pylon for customer support services.

Ory
ory.com
Security & Identity11 vendors in stack

Customer support and ticketing (from 01.10.2026): Customer support and ticketing platform.

Pin
pin.com
Security & Identity24 vendors in stack

Customer support system

Push Security
pushsecurity.com
Security & Identity22 vendors in stack

Customer Support

Sardine
sardine.ai
Security & Identity10 vendors in stack

United States: Support management

Sublime Security
sublime.security
Security & Identity14 vendors in stack

Customer support: Support communications

Twingate
twingate.com
Security & Identity23 vendors in stack

Customer communications system