Companies Using Freshworks
Freshworks is a CRM & Support vendor used by 41 of 1636 tracked AI companies. Companies using Freshworks span categories including Security & Identity, Finance & Accounting, Data & ML Infrastructure.
A help desk service platform used by Backblaze for customer support.
Customer support & ticketing
Support Portal
Issue reporting and tracking tool
Customer relationship management
EU
Technical Support application
Customer Service
EU
Customer Communications and Ticketing System
Technical support ticketing and customer service management
Backup system if there is a disconnection of Intercom
Providing customer support desk services and analytics
Email support and communication platform (Freshdesk): It is used to track and manage customer support interactions through emails.
Support services
Customer support ticketing system.
Support tickets from Data Processor are handled via the Freshdesk App. These tickets may include End User-related information
To provide support (tickets, issues and bugs)
Customer support
Stuzos helpdesk ticketing system