Companies Using CallMiner

Voice & Speech AI·2 companies

CallMiner is a Voice & Speech AI vendor used by 2 of 1636 tracked AI companies. Companies using CallMiner span categories including Marketing & Advertising, Vertical / Industry-Specific.

Marketing & Advertising

Feedonomics

feedonomics.com

Marketing & Advertising20 vendors in stack

Conversation analytics (speech-to-text and text analytics)

Vertical / Industry-Specific

SMART Technologies

smarttech.com

Vertical / Industry-Specific22 vendors in stack

Optional. Processing for telephone interactions (option to opt-out of call recordings), required for e-mail. Call Miner is a sub-processor providing omnichannel interaction analytics powered by AI and machine learning. Call Miner analyzes customer support interactions, including recorded calls and e-mails, which are temporarily stored in CallMiner. The metadata is retained in CallMiner for analysis of the customer experience and trending information regarding the interactions between agent and customer. Call Miner Privacy and Security

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