UserTesting

Data & ML Infrastructure21 vendorsUpdated Nov 11, 2026usertesting.com Subprocessor list

UserTesting uses 21 subprocessors and infrastructure vendors, including AWS, Google Cloud and OpenAI, based on its public subprocessor list. Last checked Nov 11, 2026.

AI Stack · 3

Infrastructure · 18

AI Stack

Foundation Models

Artificial intelligence features for the platform

View their stack →

Voice & Speech AI

Artificial intelligence features for the platform

View their stack →

Transcription

Infrastructure

Cloud & Networking

Platform hosting and use of third party tools through Amazon Bedrock

Artificial intelligence features for the platform

Tool for mobile analytics, notifications and crash data collection

Compliance & Security

SOC 2 & ISO auditor

Data loss prevention tool for workstations and G-Suite

Anti-virus

Forensic analysis

Data loss prevention tool that integrates with Slack

Auth & Identity

Service for managing IDs, credentials, access and SSO

Databases

Platform database

Data warehouse

Data Pipeline

Data pipeline from UserTesting platform to cloud storage and data warehouse

Data pipeline

Communications

Inter-platform user collaboration

Calendar syncing between the platform and third-party calendar providers

Live Conversation support

Analytics & BI

Tool to track user journey through logged in and logged parts of the platform and supporting services

User Interviews

IT, system administration, and Business Support Services

Model labs reached through vendors 5

UserTesting does not list these model providers. Vendors on its list name them on their own subprocessor lists.

AnthropicthroughZoom,Segment,Fivetran,ElevenLabs,Nylas
CoherethroughFivetran,Liveblocks
Google (Gemini)throughElevenLabs,Nylas
PerplexitythroughZoom
SpaceXAIthroughElevenLabs

Changes

Checked Nov 11, 2026Source

This is the first saved copy of UserTesting’s subprocessor list. Added and removed vendors will show here after the next check.

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