Unily
Unily uses 13 subprocessors and infrastructure vendors, including Cloudflare, Azure and Datadog, based on its public subprocessor list. Last checked Nov 14, 2026.
AI Stack
Infrastructure
Cloud & Networking
Hosting Services; Provision of Microsoft AI Services
Replacement video encoding solution for Unily customers due to the retirement of Microsoft’s Azure Media Services.
Web Application Firewall (WAF) service -strengthens security by automatically detecting and blocking malicious traffic before it reaches customer environments
CRM & Support
Customer success solution for the management of customer communications, and health and adoption post product purchase.
Information Technology Service Management (“ITSM”) tool to support our Service Management practices. To create, track, communicate, manage and audit records.
Communications
Machine translation services for customer-provided content; optional translation provider selectable by customers
Email service provider. Email Simple Mail Transfer Protocol (“SMTP”) Services. Twilio is a Communications Platform offered as a Contact Center as a Service (“CCaaS”).
Developer Platform
Integration connector providing unified APIs to integrate and sync data between Unily and Customer’s third-party systems. Applicable only to customers opting to use the Unily Glass feature.
Workflow orchestration that lets long-running tasks retry, recover and report progress. Workflow data may include customer content.
Model labs reached through vendors 4
Unily does not list these model providers. Vendors on its list name them on their own subprocessor lists.
Changes
Checked Nov 14, 2026Source
This is the first saved copy of Unily’s subprocessor list. Added and removed vendors will show here after the next check.
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