TheySaid

Customer Experience14 vendorsUpdated Nov 14, 2026theysaid.io Subprocessor list

TheySaid uses 14 subprocessors and infrastructure vendors, including Google Cloud, OpenAI and Stripe, based on its public subprocessor list. Last checked Nov 14, 2026.

AI Stack · 8

Infrastructure · 6

AI Stack

Web Search

Bright Data

16 companies

Web Unlocker and proxy network: crawl fallback when standard crawling is blocked, and proxy routing for AI-tester browser sessions and other platform features that access Customer-supplied URLs

Firecrawl

48 companies

Hosted web crawling and content extraction from URLs supplied by Customer, used in AI-tester, content import and analysis features

Foundation Models

Anthropic

669 companies

LLM inference for text generation, redaction and processing (Claude API — primary)

Google (Gemini)

196 companies

Data services, hosting (GKE, AlloyDB, Vertex AI, Cloud Logging, Cloud Storage, Cloud Speech-to-Text), LLM inference (Gemini API — one active flow)

OpenAI

823 companies

LLM inference for text generation (GPT API — fallback)

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Voice & Speech AI

AssemblyAI

67 companies

AI speech-to-text transcription of audio/video survey responses

ElevenLabs

130 companies

Outbound text-to-speech synthesis — converts AI-generated survey questions and conversational responses (which may include respondent name) to spoken audio. No raw survey responses or session identifiers transmitted.

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Inworld AI

9 companies

Text-to-speech synthesis for AI moderator questions and AI-tester narration, including custom moderator voices cloned from voice samples uploaded by the customer.

Infrastructure

Cloud & Networking

Google Cloud

1081 companies

Data services, hosting (GKE, AlloyDB, Vertex AI, Cloud Logging, Cloud Storage, Cloud Speech-to-Text), LLM inference (Gemini API — one active flow)

Auth & Identity

WorkOS

125 companies

Enterprise readiness platform, SSO and identity management

Observability

Sentry

518 companies

Error monitoring, performance tracing and masked session replay

Billing & Payments

Stripe

741 companies

Billing and payment processing

Analytics & BI

PostHog

272 companies

Product analytics, feature flags and masked session recordings (consent-gated)

Developer Platform

Appetize.io

1 companies

Cloud-hosted simulated mobile devices for mobile app user tests: runs customer-uploaded app builds and streams them to participants’ browsers. Processes data only when the customer runs a mobile app test.