Respond.io

Customer Experience17 vendorsUpdated Nov 13, 2026respond.io Subprocessor list

Respond.io uses 17 subprocessors and infrastructure vendors, including AWS, OpenAI and Sentry, based on its public subprocessor list. Last checked Nov 13, 2026.

AI Stack · 6

Infrastructure · 11

AI Stack

Foundation Models

Google (Gemini)

196 companies

Vector embedding generation for knowledge source retrieval and translations

Mistral

36 companies

AI language model inference for AI Agent features; OCR processing of PDFs and images in knowledge sources

OpenAI

823 companies

AI language model inference for AI Agent and AI Assist features

View their stack →

Browser Automation

Apify

4 companies

Web crawling to ingest customer-specified URLs into knowledge sources

Voice & Speech AI

ElevenLabs

130 companies

Voice processing for AI-powered voice conversations (text-to-speech and speech-to-text)

View their stack →

AI Observability

LangSmith

31 companies

AI observability and tracing of model interactions

Infrastructure

Cloud & Networking

AWS

1307 companies

Cloud infrastructure and hosting

Databases

Snowflake

341 companies

Data warehousing and analytics

Observability

Sentry

518 companies

Error monitoring and mobile session capture; session replay can capture inbox screens showing conversation content

Analytics & BI

Pendo

154 companies

Product usage analytics and in-app guidance

PostHog

272 companies

Tracing, monitoring and debugging

Segment

189 companies

Customer data pipeline / event tracking

Developer Platform

Nango

14 companies

Third-party services integration

Communications

OneSignal

16 companies

Push notification delivery to the respond.io mobile apps and web browser

SendGrid

362 companies

Transactional and marketing email delivery

Telnyx

22 companies

VoIP telephony infrastructure and call recording for the Voice channel

Advertising Platform

Model labs reached through vendors 2

Respond.io does not list these model providers. Vendors on its list name them on their own subprocessor lists.

AnthropicthroughSentry,PostHog,Segment,ElevenLabs,Telnyx
SpaceXAIthroughElevenLabs

Changes

Checked Nov 13, 2026Source

This is the first saved copy of Respond.io’s subprocessor list. Added and removed vendors will show here after the next check.

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